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Virus on my new online service or jenny Hopkins 0414262524.

Customer Question
Virus on my new...

Virus on my new online service jennifer or jenny Hopkins(###) ###-####

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Samsung 4

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

My phone is the problem

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

My computer Apple lapto Macbook pro

Technician's Assistant: How long has this been going on with your Apple phone? What have you tried so far?

Killing off the bugs so making space then swiping so that i can make a call if possible. just joined t

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Have given you the basic will add if necessary

Submitted: 30 days ago.Category: Mac
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Answered in 16 minutes by:
3/20/2018
Mac Support Specialist: FRAN, Mac Support Specialist replied 30 days ago
FRAN
FRAN, Mac Support Specialist
Category: Mac
Satisfied Customers: 190
Experience: IT Support
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question today. I apologize for the extended wait time you've experienced, I've just received your question. And would like to assist you with your question.

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Mac Support Specialist: arsufi2002, Computer Support Specialist replied 30 days ago
arsufi2002
arsufi2002, Computer Support Specialist
Category: Mac
Satisfied Customers: 1,650
Experience: MCSE, RHCE, IBM System X Server Certified
Verified

Hello and welcome to Justanswer.

My name is ***** ***** I am sorry to hear that you have this issue. I look forward to assist you today with your question and provide the best solution possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.

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Mac Support Specialist: arsufi2002, Computer Support Specialist replied 30 days ago

Can you explain a little more about your problem?

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Mike
Mike, Mac Medic
Category: Mac
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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