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Apple ID disabiled. 6S iphone. IOS 11.2.6. Been disabled for…

Customer Question
Apple ID disabiled Technician's...

Apple ID disabiled

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

6S iphone

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

IOS 11.2.6

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Been disabled for a long time tryed changing password may have to do with payment method

Submitted: 4 months ago.Category: Mac
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Answered in 1 hour by:
3/20/2018
Mac Support Specialist: John T. F., Apple Consultant replied 4 months ago
John T. F.
John T. F., Apple Consultant
Category: Mac
Satisfied Customers: 3,633
Experience: 20+ years in the computer/Mac industry
Verified

Hello! I will work to provide accurate advice and info. Give me a minute to read your submission.

If Phone/Remote Services are offered, ignore them

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Mac Support Specialist: John T. F., Apple Consultant replied 4 months ago

It will likely be easiest to update info from a computer.

You can do so by signing into the Apple ID management site:

https://appleid.apple.com/

Once signed in, scroll down to "Payment & shipping" and click "Edit" at the right side of the screen.

Also, browse the rest of the personal information shown on screen and verify it is all correct. Make any changes as needed.

Once completed, the payment information should updated almost immediately for all Apple-related services. You may need to restart your devices depending on what was updated.

John

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