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I forgot my Apple ID and would like to reset it. Aug 25,

Customer Question
I forgot my Apple...

I forgot my Apple ID and would like to reset it

Technician's Assistant: When did you last change your password ***** Apple ID?

Aug 25, 2016

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No, at the time I reset I was om

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Sorry. I was on the phone with Apple support

Submitted: 4 months ago.Category: Mac
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Answered in 3 minutes by:
3/20/2018
Mac Support Specialist: Moses C, Computer Hardware Engineer replied 4 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 944
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.
I will be the expert in assisting with the issue you are having.
I am sorry to hear that you are facing such trouble with your Apple id password *****
What exactly are you having trouble with?

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Customer reply replied 4 months ago
It keeps asking me at different times to enter my pass word. And I couldn't find out how to reset it in settings. Can you help me?
Customer reply replied 4 months ago
If you securely connect to my devise will I be charged $39
Customer reply replied 4 months ago
Are you still there?
Mac Support Specialist: Moses C, Computer Hardware Engineer replied 4 months ago

i am online and there to help you out.

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Mac Support Specialist: Moses C, Computer Hardware Engineer replied 4 months ago

Yes secure remote assistance is an additional service,

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Mac Support Specialist: Moses C, Computer Hardware Engineer replied 4 months ago

you can follow the instructions on this chat to reset your Apple id if you do not prefer secure remote assistance.

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Mac Support Specialist: Moses C, Computer Hardware Engineer replied 4 months ago

let me know your choice.

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Customer reply replied 4 months ago
Obviously I don't want to pay 40$ to just reset my password. I am having problems finding the Apple ID account in my Ipad settings. Can you answer that question or does that cast 40$ as well.
Mac Support Specialist: Moses C, Computer Hardware Engineer replied 4 months ago

Apple id is your email address.

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Mac Support Specialist: Moses C, Computer Hardware Engineer replied 4 months ago

To reset your apple id you can click on the link given below.

https://iforgot.apple.com/password/verify/appleid

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Customer reply replied 4 months ago
I will follow the online instructions. Thank you
Mac Support Specialist: Moses C, Computer Hardware Engineer replied 4 months ago

sure and let me know if you find any issue following the reset steps.

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Customer reply replied 4 months ago
Thank you. I will
Mac Support Specialist: Moses C, Computer Hardware Engineer replied 4 months ago

Please take a moment to click on the stars located on the top of this chat page to rate this service.
You may click on the response/reply button to continue if you need anymore assistance.
Thank you for your interest in Just Answer.

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Moses C
Moses C
Moses C, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 944
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Experience: Resolution Specialist at Wipro Bpo Services

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