Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I have two google accounts: [email protected]@gmail.com I…

Customer Question
I have two google...

I have two google accounts:

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

[email protected]*****@******.******@******.*** I would like to combine the two gmail accounts because I cannot access***@******.*** account which is my latest account.

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Apple Ipad which I do not have at the moment.

Technician's Assistant: What Operating System (OS) are you running on your iPad?

I am not sure. I am not too computer savvy that is why I had two accounts.

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

I am using my work computer. I have not tried the Ipad yet but I will in about 5 days. I did not know that by changing my cell phone so many times could affect my Ipad and gmail account.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I just verified through this computer that***@******.*** works now but my other account was working okay until Apple updated information and now I cannot log on.

Submitted: 5 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 8 hours by:
3/20/2018
Mac Support Specialist: Richard, Apple Software Engineer replied 5 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When could you last sign into the problem account? And what is the message you now get when you try?

Please let me know

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I changed my google password and now can't get emails on my
I changed my google password ***** now can't get emails on my iPad or my android phone … read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
My apple phone is not connecting when i switch it on it says
my apple phone is not connecting when i switch it on it says hallo in diff languages and wont activate … read more
Jon
Jon
Bachelors Degree
728 satisfied customers
I needed to update my Google password because of problems
I needed to update my Google password ***** of problems with my IPad. Using my PC I went to update password. Kept getting message on my Samsung phone. One message was asking for a PIN # which I have n… read more
Justin Johnson
Justin Johnson
Owner
2,420 satisfied customers
Nothing with my email. I attempted to buy a book on my iPad
Nothing with my email. I attempted to buy a book on my iPad Mini for Google Play but it was charged to my wife's account. I cannot figure out how to switch to my account, pay with my account, download… read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
I must first tell you I am not very computer savvy! That
I must first tell you I am not very computer savvy! That being said I am finding that my iPad seems to be slower and also when I tap on the screen it doesn't always activate my request. I find I need … read more
Cris
Cris
62 satisfied customers
I am using my gmail account in my phone and old iPad but i
Hi i am using my gmail account in my phone and old iPad but i cant use it in the new iPad i just have. It says they can verify my identity please i need help … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I purchased a new iPhone 8plus on November 8th at an Apple
I purchased a new iPhone 8plus on November 8th at an Apple Store. Everything transferred from my iPhone 6s except my email account. Had Apple tech try, no luck. Then to AT&T store, 2 techs there could… read more
Justin Johnson
Justin Johnson
Owner
2,420 satisfied customers
I have 2 iPads. typing on the one that is working for now.
I have 2 iPads. Ian typing on the one that is working for now. The othe won't let me in because the pass word I wrote no longer works since the iPad updated.i record all my pass words in a notebook bu… read more
Justin Johnson
Justin Johnson
Owner
2,420 satisfied customers
I want to restore my IPad, but I cannot connect because my
I want to restore my IPad, but I cannot connect because my Apple ID and password ***** been changed and I do not have the new change. I believe my Apple ID is still***@******.***, but the password ***… read more
Richard
Richard
Apple Software Engineer
47,537 satisfied customers
I 't know if you can help me but someone has hacked my
I don't know if you can help me but someone has hacked my iTunes account and changed all my info to my account and I can't sign in or change the account back, … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
941 satisfied customers
My iPad iPad has been disabled since I failed to record my
My iPad iPad has been disabled since I failed to record my easily confused password. I have connected to iTunes in the past, but I cannot connect the disabled i pad to iTunes in order to reset it. Wha… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Can you help with an older Ipad I got from my company when
Can you help with an older Ipad I got from my company when I left. It will load all my email accounts except one. That is first one I tried to load and made many wrong password ***** and got email fro… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
SMS verification for gmail account and When asked for a verification
SMS verification for gmail account and When asked for a verification code, select the button next to "Send a text message to your phone ending in **" or "Call your phone ending in **" depending on whi… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
We cannot get our gmail calendars to display on our Apple iPhone
We cannot get our gmail calendars to display on our Apple iPhone 5s (with Maverick installed) and iPad mini (the latest model). We use two-step verification on our Gmail accounts and cannot get beyond… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I had to reset my password on my ipad we use Wi-Fi for both
I had to reset my password ***** my ipad we use Wi-Fi for both the ipad and the PC. google requested our password ***** was e mailed and the message was sent. my pc is working but gmail has been delet… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
just bought Ipad from AT&T store in Chicago. my gmail account
just bought Ipad from AT&T store in Chicago. my gmail account [email protected] cannot connect- my gmail has been verified. My iCloud verification has failed. cannot get gmail- says user name and pass… read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
739 satisfied customers
I set up iCloud but it doesnt seem to be working. My Calendar
I set up iCloud but it doesn't seem to be working. My Calendar does not go through. I am trying to use ical. What am i doing wrong?… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have an iPad and iPhone and MacBookPro that have been easily
I have an iPad and iPhone and MacBookPro that have been easily receiving my gmail emails forwarded from my gmail account. Not one problem. All of sudden all three devices tell me that my user ID and p… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x