Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I need a new iPad password. 10 days ago

Customer Question
I need a new...

I need a new iPad password

Technician's Assistant: When did you last change your password ***** Apple ID?

10 days ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Submitted: 4 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 3 minutes by:
3/20/2018
Mac Support Specialist: John T. F., Apple Consultant replied 4 months ago
John T. F.
John T. F., Apple Consultant
Category: Mac
Satisfied Customers: 3,635
Experience: 20+ years in the computer/Mac industry
Verified

Hello! I will work to provide accurate advice and info. Give me a minute to read your submission.

If Phone/Remote Services are offered, ignore them

Ask Your Own Mac Question
Mac Support Specialist: John T. F., Apple Consultant replied 4 months ago

To clarify; is this concerning the stand alone 4/6 digit passcode to unlock the device OR is it the password ***** the Apple ID?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,635 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I change password a couple days ago. Everything was ok. Now
I change password ***** couple days ago. Everything was ok . Now I am being sent code to login to iCloud on my iPad and it is not taking codes. I don't know where to enter code? I am so confused! Plea… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
I just bought an iPad and have forgotten my username and
Hi I just bought an iPad and have forgotten my username and password :-) Can you help me? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
What passwords do I need when transferring data from one
What passwords do I need when transferring data from one iPad to a new one … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My iPad has been closed for 10 days. Need to recover
My iPad has been closed for 10 days. Need to recover password … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Bought a new iPad over a week ago, trying to set it up for
Bought a new iPad over a week ago, trying to set it up for older person to only play games on. I have tried numerous passwords and verification codes and I cannot get into App Store to download games.… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
IPad disabled br grandkids iTunes rebooted to activate now
iPad disabled br grandkids iTunes rebooted to activate now all passwords are lost in move I need iPad activated … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I am locked out. I changed the pass word a few days ago and
I am locked out. I changed the pass word a few days ago and forget it. I do not havre, as far as I know, any access to iclould,. I just need to get my ipad back in operation. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I got up a week or so ago and found my IPad to be locked. I
Hi, I got up a week or so ago and found my IPad to be locked. I got it for Christmas about 3 years ago and all my passwords are stored in the Ipad. I took it to work to see if our IT guy could help an… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have an older ipad and it locked up on me and i can't
I have an older ipad and it locked up on me and i can't remember the password ***** used to set it up … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
721 satisfied customers
My Old IPad is in Activation Lock... I can't open it. House
My Old IPad is in Activation Lock... I can't open it . … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have a brand new ipad pro I bought 3 days ago. I have been
I have a brand new ipad pro I bought 3 days ago. I have been trying to facetime, but put a 9 digit password ***** instead of a 6 digit. Now I cant get into anything and it is disabled b/c I tried too … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Apple installed a new iOS on my I-pad which erased a lot of
Apple installed a new iOS on my I-pad which erased a lot of previous programs, including my gmail. I'm trying to re-install my g-mail on iPad, but the password ***** remember (from long ago) doesn't w… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Can not remember my password. I set it up with fingerprint
Can not remember my password. I set it up with fingerprint recognition and now it won't let me in. Just bought it! … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I reset the password online but the IPad will not accept the
I reset the password ***** but the IPad will not accept the new password. I did a hard restart. I keep getting "iPad is disabled. Try again in five minutes." … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I'm trying to sign up . They want the Apple ID that I
I'm trying to sign up for Netflix. They want the Apple ID that I originally signed up with years ago. I had been a Netflix customer, then let my contract laps. I don't remember my passed Apple IDs. Is… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I bought my daughter an apple i-pad awhile back and it has
I bought my daughter an apple i-pad awhile back and it has been working well until about a week ago when someone got her password ***** into her ipad and changed her password. now she cannot get into … read more
Johnny  Mack
Johnny Mack
Bachelor\u0027s Degree
357 satisfied customers
My new iPad is not recognizing my password XXXXX of a sudden
My new iPad is not recognizing my password XXXXX of a sudden when it did a few days ago. What should I do?… read more
John T. F.
John T. F.
Apple Consultant
3,635 satisfied customers
I need to enable my ipad 2 i i had ok just one hour ago. i
I need to enable my ipad 2 i i had ok just one hour ago. i was downloading i tunes from my lap top and the i pad was on my lap as well. now it is disabled and asking for a password… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x