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I just got a new phone, and my Apple ID is disconnected and…

Customer Question
Hi, I just got...

Hi, I just got a new phone, and my Apple ID is disconnected and has been because I disputed some game or app charges a few years ago. Now I cannot transfer my data to my new phone.

Technician's Assistant: Which software or app can I help with?

Iphone

Technician's Assistant: What have you tried so far with your software?

I cannot even log into my Apple ID at all.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I had an iPhone 6 and now have an IPhone 8, but can’t transfer data

Submitted: 5 months ago.Category: Mac
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Answered in 11 minutes by:
3/19/2018
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 5 months ago
Mr.Med
Mr.Med, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2,295
Experience: if you looking for good answers about mac or any product of apple (ipad, iphones, ect..) contact me
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Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 5 months ago

I'm sorry about the issue. Please try to reset your Apple password ***** clicking on the link below:

https://iforgot.apple.com/ enter your email address, then click on Continue at the bottom, and follow the onscreen instructions in order to reset your Apple password.

Let me know the results
Thank you

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