Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Since I upgraded to high sierra my Mac runs slow. Very s. L.
Since I upgraded to high sierra my Mac runs slow. Very s. L. O. W … read more
David L
David L
Bachelor's Degree
5,406 satisfied customers
I have been having trouble with my Mac computer. It is slow
I have been having trouble with my Mac computer. It is slow and most time does not download items that I can view. Can you help me?… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
410 satisfied customers
It appears my Macbook (Purchased in 2012) has been infected
It appears my Macbook (Purchased in 2012) has been infected with a virus, occasionally some visuals are broken up/scrambled and it is not able to open up/process simple commands like clicking on an ar… read more
Ashik
Ashik
Master's Degree
9,466 satisfied customers
. My MacBook Pro Retina is frozen on the grey start up screen
Hi. My MacBook Pro Retina is frozen on the grey start up screen and won't let me click my account to log in. I can't click anything.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,894 satisfied customers
My computer is a Mac Mini OSX Version Mountain Lion10.9.2 I
My computer is a Mac Mini OSX Version Mountain Lion10.9.2 I was cleaning my files and using the “empty trash command” today. Two problems: 1. Many files that are now in “All my Files “ and in “Documen… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My imac has suddenly slowed right down. it is not over utilised
My imac has suddenly slowed right down. it is not over utilised and was purchased in JAN 2013. it is a 3.2GHz Intel Core i5 processor running OS X Version 10.8.5. It'll run quite happily for half an h… read more
Ashik
Ashik
Master's Degree
9,466 satisfied customers
I cannot access my username, documents, applications, desktop
I cannot access my username, documents, applications, desktop or dropbox in finder. My desktop is clear and my system is running very very slow. I was trying to delete some stuff in the downloads fold… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I recently upgrade to iPhoto 11(ver.9.4.2). Before when I wanted
I recently upgrade to iPhoto 11(ver.9.4.2). Before when I wanted to email pictures they went through mail and showed up in sent. When I share by email I cannot find a record of what and to whom I sent… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
Coincidentally I received my Office Mac 2011 Home and Student
Coincidentally I received my Office Mac 2011 Home and Student yesterday, installed it successfully and then tried to open my old files without success. No matter what the file I get a message that it … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My iMac is 4-5 mos old. In last few days, it has become very
My iMac is 4-5 mos old. In last few days, it has become very slow in accessing email or the net. sometimes it hangs up for many minutes what to do? Browser is Safari. I've been getting messages saying… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have a MAC with Microsoft word. The page that I had been
I have a MAC with Microsoft word. The page that I had been working on will not close or delete. The office W emblem is on the page...very strange. I cannot open a new page. Also I cannot upgrade becau… read more
Ashik
Ashik
Master's Degree
9,466 satisfied customers
I have Office for Mac 2007 (Word 11.3.8, Excel 11.3.7, Power
I have Office for Mac 2007 (Word 11.3.8, Excel 11.3.7, Powerpoint 11.3.5) loaded onto my e-Mac with system MacOSX 10.4.11. I have had no problems using Office until this week. Suddenly, everytime I op… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I am using a Microsoft Office program on a MAC computer. If
I am using a Microsoft Office program on a MAC computer. If I try and open the Microsoft Word program or to open a file written in MS word I get the following message - "The application Microsoft word… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
For over a month I have been having a lot of trouble using
For over a month I have been having a lot of trouble using my Yahoo Classic Email system. It freezes up a great deal and i have to exit to Yahoo's home page or another site and try to get back in. Oft… read more
Bob Cook
Bob Cook
High School or GED
494 satisfied customers
I can no longer access Word for Mac or my Apple works program.
I can no longer access Word for Mac or my Apple works program. It started a few days ago when I I got the message Word Cannot Print. The I got a message to update from Word:Mac2004 v11.5.0 (080429) to… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Ive had my power pc G4 since 2002 and for the last3 months
Ive had my power pc G4 since 2002 and for the last3 months or so, when I turn it on it goes to a grey screen the first or second time, then turns on. what could be causing this? is it harmful to the c… read more
Ashik
Ashik
Master's Degree
9,466 satisfied customers
The hard drive of my iMac was running very slow recently.
The hard drive of my iMac was running very slow recently. Eventully, it failed to boot up. So I used the StartUp disk to run the Disk Utility. The Verify Disk failed with the following message: "Inval… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
My macbook froze while I was typing on word, and I held the
My macbook froze while I was typing on word, and I held the power down to restart the computer and it will turn on but will not display anything more than a blue screen. What can I do? I have never ha… read more
The MacWhisperer
The MacWhisperer
Bachelor's Degree
162 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x