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Need to reset password to download apps. Dont know. Ask for…

Customer Question
Need to reset password...

Need to reset password ***** download apps

Technician's Assistant: When did you last change your password ***** Apple ID?

Dont know

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes ask for credit card and that card on file has been deleted

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Don’t know password ***** email address either

Submitted: 3 months ago.Category: Mac
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Answered in 8 minutes by:
3/19/2018
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 3 months ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 3 months ago

May I have your Apple ID so that i can check for the password ***** option from my side?

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Mike, Mac Medic
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