Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Can not remember apple id or password. Unknown. Not at this…

Customer Question
Can not remember apple...

Can not remember apple id or password

Technician's Assistant: When did you last change your password ***** Apple ID?

Unknown

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not at this time th u

Submitted: 4 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 21 minutes by:
3/19/2018
Mac Support Specialist: Karthik, Mac Enthusiast replied 4 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Do not remember id or password. Never since purchase. No
do not remember id or password JA: When did you last change your password ***** Apple ID? Customer: never since purchase JA: Did you try resetting through Apple's online account reset tool? Customer: … read more
Mirza Vaseem
Mirza Vaseem
Bachelor\u0027s Degree
18 satisfied customers
I have an Ipad model A1430 and forgot password. cannot open.
I have an Ipad model A1430 and forgot password. cannot open … read more
VAMSI GOWDA
VAMSI GOWDA
b.tech
1 satisfied customers
I can't remember my AppleID / Password. Need it to install
I can't remember my AppleID / Password. Need it to install something … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I need to update my Apple ID settings (due upgrades?) and
I need to update my Apple ID settings (due upgrades?) and cannot remember my apple password … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
Can not remember apple id or password. Unknown. Not at this
can not remember apple id or password JA: When did you last change your password ***** Apple ID? Customer: unknown JA: Did you try resetting through Apple's online account reset tool? Customer: no JA:… read more
Karthik
Karthik
Mac Enthusiast
519 satisfied customers
For some reason my iPad has to be reactivated. My Apple ID
For some reason my iPad has to be reactivated. My Apple ID and password ***** had written down doesn't seem to work. I guess I need to reactivate it with a new id and password … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
My iCloud password. IPhone 7 Plus. About a year and it won't
About a year and it won't let change my password ***** all my stuff is deleting because I can't change password ***** keep on saying 9 days … read more
Michael
Michael
CEO
Master\u0027s Degree
209 satisfied customers
I cannot remember what password I used to set up my ipad. I
I cannot remember what password ***** used to set up my ipad. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Cannot remember password to my gmail of as I just purchsed a
cannot remember password ***** my gmail of***@******.*** as I just purchsed a new phone and need to complete the set up. (###) ###-####… read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
I had my apple watch for several months now and i got a new
I had my apple watch for several months now and i got a new iphone i forgot my apple id and password ***** used … read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
My daughter changed her passcode and then couldn't remember
My daughter changed her passcode and then couldn't remember it. She used her passcode all day and then went to reset her phone and cant remember what it is. It now says disabled. How can i fix that? … read more
Moses C
Moses C
Bsc
767 satisfied customers
I purchased an IPod for my child and forgot Apple ID and
I purchased an IPod for my child and forgot Apple ID and Password ***** had been locked. I need help unlocking it … read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
I, I don't remember my Apple ID or password. Can u help me?
I don't remember my Apple ID or password. Can u help me? … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
703 satisfied customers
I do not know my apple ID, I do not know but I thought it
I went to the website they suggested but they ask me to enter my apple ID which if U kn … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
My wife's daycare 7 year -old was trying to save some
My wife's daycare 7 year -old was trying to save some pictures on Pinterest and hit some unknown button and the iPad requested my wife's password ***** she couldn't remember what it was for sure. We t… read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I have a MacMini. I need to update my Adobe Flash Player,
Hello, I have a MacMini. I need to update my Adobe Flash Player, but can't seem to get it done. I don't seem to have the correct user name and password, (I used the Apple ID & password) or if I do, so… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
I forgot my apple id and password , i tried to reset my
i tried to reset my ipod it ask me for my apple id and password but i cant remember … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
My grandson set this up for me. The problem is he used his
My grandson set this up for me. The problem is he used his name and password ***** he forgot his password ***** r things I can't. Do because of this it's driving me crazy cause we can't remove his inf… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x