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Can’t log in. Didn’t think I did. No I’m so tired of these…

Customer Question
Can’t log in Technician's...

Can’t log in

Technician's Assistant: When did you last change your password ***** Apple ID?

Didn’t think I did

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No I’m so tired of these problems

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No just help me

Submitted: 4 months ago.Category: Mac
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Answered in 5 minutes by:
3/19/2018
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 4 months ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 4 months ago

May I know to which account you are unable to login?

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 4 months ago

May I know what is exactly happening when you are trying to access***@******.*** this account are you getting any error message?

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