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Need Apple login. Maybe two weeks.i haven't changed it it…

Customer Question
Need Apple login Technician's...

Need Apple login

Technician's Assistant: When did you last change your password ***** Apple ID?

Maybe two weeks.i haven't changed it it was done at Verizon store when I got my wife's phone she got a new one

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No not to good with phone

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No I tried to download an app. And I could not log in

Submitted: 5 months ago.Category: Mac
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Answered in 3 minutes by:
3/19/2018
Mac Support Specialist: Suhasini Velu,
 replied 5 months ago
Suhasini Velu
Category: Mac
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now and will post back with your reply momentarily.

Before we proceed with any troubleshooting, please let me know your email address registered with apple

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Mac Support Specialist: Suhasini Velu,
 replied 5 months ago

Password ***** Email Sent

An email has been sent to your email address,***@******.***. Follow the directions in the email to reset your password

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Customer reply replied 5 months ago
What next?
Customer reply replied 5 months ago
What nexr
Mac Support Specialist: Suhasini Velu,
 replied 5 months ago

Check your email***@******.*** please.

Yo would've received an email from apple.

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Customer reply replied 5 months ago
Just take me off free trial offer. I'll try again sometime
Mac Support Specialist: Suhasini Velu,
 replied 5 months ago

If you do not wish to utilize our services, you can Customer Support via email at***@******.*** or you can view options for contacting them by chat or phone at ww2.justanswer.com/help to request a refund.

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