Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

I need a Apple ID to disable my iPad or factory reset. I…

I need a Apple...

I need a Apple ID to disable my iPad or factory reset

Technician's Assistant: When did you last change your password ***** Apple ID?

I don’t think I ever had

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No, thank you

Show More
Show Less
Ask Your Own Mac Question
Answered in 1 hour by:
3/19/2018
John T. F.
John T. F., Apple Consultant
Category: Mac
Satisfied Customers: 3,705
Experience: 20+ years in the computer/Mac industry
Verified

Hello! I will work to provide accurate advice and info. Give me a minute to read your submission.

If Phone/Remote Services are offered, ignore them

Ask Your Own Mac Question

To clarify; is this concerning the stand alone 4/6 digit passcode to unlock the device OR is it the password ***** the Apple ID?

John T. F.
John T. F., Apple Consultant
Category: Mac
Satisfied Customers: 3,705
Experience: 20+ years in the computer/Mac industry
Verified
John T. F. and 87 other Mac Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
My request was not honored. After 5 days and no resolution, I had to send me ipad back to my former employer with out resetting
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John T. F. Your Own Question
John T. F.
John T. F.
John T. F., Apple Consultant
Category: Mac
Satisfied Customers: 3,705
3,705 Satisfied Customers
Experience: 20+ years in the computer/Mac industry

John T. F. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,705 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Can't remember my Apple ID and password for my ipad. I think
Can't remember my Apple ID and password ***** my ipad … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,302 satisfied customers
I love my iPad, I'm brill at Ancestry, ebay and fb but I've
Hi, I love my iPad, I'm brill at Ancestry, ebay and fb but I've got so many access codes for everything it appears I need my iPad code, I've no idea......help Lorely … read more
Justin Johnson
Justin Johnson
Owner
2,397 satisfied customers
My Ipad2 is disabled. I don't know the password and unable
My Ipad2 is disabled. I don't know the password ***** unable to sign in. I have my pc but still unsuccessful signing into my Ipad … read more
Justin Johnson
Justin Johnson
Owner
2,397 satisfied customers
I did a software update and now my iPad is locked out and I
I did a software update and now my iPad is locked out and I don't remember ever setting a passcode on it … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I need to reset the password on my Apple ID (cloud). I do
I need to reset the password ***** my Apple ID (cloud). I do not remember the old password. … read more
Cris
Cris
62 satisfied customers
I haven't use this iPad in a time and I don't remember the
I haven't use this iPad in a long time and I don't remember the email address or the password … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
It was disabled for 24 hrs because I forgot the password
It was disabled for 24 hrs because I forgot the password ***** I have it back but need help to put in a new password ***** get things going again … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My old iPod keeps asking for Apple ID password for.
My old iPod keeps asking for Apple ID password ********@******.*** which is my Apple ID for my ipads. Without this password, iPod will not backup. … read more
Mr.Med
Mr.Med
1,220 satisfied customers
I have restrictions set on my 8 year old's iPad ... for some
Hi ... I have restrictions set on my 8 year old's iPad ... for some reason the password *****'t working anymore and I now have 9 failed attempts ... how can I get this resolved without having to reset… read more
Edward Dorsey
Edward Dorsey
Technician
Associate Degree
31 satisfied customers
Trying to open an app on my iPad @nd wa# required to enter
Trying to open an app on my iPad @nd wa# ***** to enter my Apple ID and password ***** I did. A message came up saying it was unverifie$. I know I entered it properly. What's up. By the way ever since… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
My Apple ID has been disabled and I need to reset my
My Apple ID has been disabled and I need to reset my password … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
My husband is just setting up his ipad, but did not write
My husband is just setting up his ipad, but did not write down his passcode and can't remember it. So he cannot go any further with setting it up, what can he do now? … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have an old iPad I erased everything on it to factory
Hi I have an old iPad I erased everything on it to factory setting. When I start to set it up again the passcode comes on and WHAT password ***** used my old one and it doesn't work 1234 doesn't work.… read more
Justin Johnson
Justin Johnson
Owner
2,397 satisfied customers
My Apple ID was turned off. I tried to reset it, but it
My Apple ID was turned off. I tried to reset it, but it still doesn't work … read more
Josh
Josh
It Support Specialist
Associate Degree
5,156 satisfied customers
I have and iPod Touch, and iPad and several Mac Laptops, but
I have and iPod Touch, and iPad and several Mac Laptops, but I so not know how to access iTunes on any of them. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,156 satisfied customers
I missplaced my ipad and used the find my ipad tool. I found
I missplaced my ipad and used the find my ipad tool. I found my ipad and am now locked out. I don't know which username and password ***** the first one since it is an … read more
Justin Johnson
Justin Johnson
Owner
2,397 satisfied customers
How can I change my apple password? Don't think I ever
No. I'm 80 and don't know much about these things. Recently I got a message “Your Apple ID and phone number are now being used for iMessage on a new phone”. I got the 8 about a month ago. Apple sent me to Supportteq earlier this eve — they are selling an expensive service I don't honk I need. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,156 satisfied customers
Insidious an iOS update last nite and this morning the iPad
Insidious an iOS update last nite and this morning the iPad is asking for a password. I have never had a password ***** this device ever but I tried my Apple ID password ***** no avail. I literally ca… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x