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I have just had an email saying my account has been locked…

Customer Question
I have just had...

I have just had an email saying my account has been locked asking for my details is this true.

Technician's Assistant: When did you last change your password ***** Apple ID?

Some time ago but it wants my credit card details.
Y33085o4u6665186r5892 A4p84p84l71019574e4 I133166465D5892***@******.*** i33085s33085 a6665186u6665186t904816o4m133166465a6665186t904816i33085c133166465a6665186l71019574l71019574y4 l71019574o4c133166465k6665186e4d0654461137 f84o4r5892 s33085e4c133166465u6665186r5892i33085t904816y4 r5892e4a6665186s33085o4n0654461137s33085. W645e4 s33085e4e4 u6665186n0654461137u6665186s33085u6665186a6665186l71019574 a6665186c133166465t904816i33085v71019574i33085t904816y4 i33085n0654461137 d0654461137i33085f84f84e4r5892e4n0654461137t904816 l71019574o4c133166465a6665186t904816i33085o4n0654461137s33085 w133166465i33085t904816h5892 y4o4u6665186r5892 a6665186c133166465c133166465o4u6665186n0654461137t904816 o4n0654461137 d0654461137a6665186t904816e4 March 19, 2018, 02:21 PM UTC.
L84O33085G6665186I133166465N5892 D5892E33085T0654461137A4I133166465L84S133166465 : Cape Verde ( Avant, Windows XP, IP : 71.23.11.41 ).
T0654461137o4 u6665186n0654461137l71019574o4c133166465k6665186 y4o4u6665186r5892 a6665186c133166465c133166465o4u6665186n0654461137t904816, y4o4u6665186 m133166465u6665186s33085t904816 v71019574e4r5892i33085f84y4 y4o4u6665186r5892 i33085d0654461137e4n0654461137t904816i33085t904816y4. I133166465f84 y4o4u6665186 d0654461137i33085d0654461137 n0654461137o4t904816 m133166465a6665186k6665186e4 t904816h5892i33085s33085 r5892e4q645u6665186e4s33085t904816, y4o4u6665186r5892 A4p84p84l71019574e4 I133166465D5892 w133166465i33085l71019574l71019574 b71019574e4 p84e4r5892m133166465a6665186n0654461137e4n0654461137t904816l71019574y4 l71019574o4c133166465k6665186e4d0654461137.
A4p84p84l71019574e4 S133166465u6665186p84p84o4r5892t904816A4p84p84l71019574e4 I133166465D5892

S133166465u6665186p84p84o4r5892t904816

P904816r5892i33085v71019574a6665186c133166465y4 P904816o4l71019574i33085c133166465y4
C645o4p84y4r5892i33085g645h5892t904816 © 2018
O33085n0654461137e4 A4p84p84l71019574e4 P904816a6665186r5892k6665186 W645a6665186y4, C645u6665186p84e4r5892t904816i33085n0654461137o4, C645A4 95014, U4n0654461137i33085t904816e4d0654461137 S133166465t904816a6665186t904816e4s
A4l71019574l71019574 R71019574i33085g645h5892t904816s33085 R71019574e4s33085e4r5892v71019574e4d0654461137.‎

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Submitted: 1 month ago.Category: Mac
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Answered in 5 minutes by:
3/19/2018
Mac Support Specialist: Chris L., Support Specialist replied 1 month ago
Chris L.
Chris L., Support Specialist
Category: Mac
Satisfied Customers: 5,665
Experience: Certified Computer expert with over 10 years experience.
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Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you.

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Mac Support Specialist: Chris L., Support Specialist replied 1 month ago
There have been a lot of these scam emails going around lately and they will ask you for personal information like your social security number or other personal information. No legitimate company would ask you for information like this.

You can go ahead and delete that email. If you cannot sign in reset your password, however your account should be fine. This looks like a common scam email so nothing to worry about, just delete it. My goal is to give you the best experience possible! I hope I have earned a 5 star rating for providing you a quick answer! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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