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My daughter locked me out of my apple I pod so when I went…

Customer Question
My daughter locked me...

My daughter locked me out of my apple I pod so when I went to sign into iTunes I realized I forgot my password. The problem is I got married last summer and disabled my email address associated with my iTunes account... I'm not sure what to do?

Technician's Assistant: When did you last change your password ***** Apple ID?

Oh gosh I don't know its probable been over a year

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No I guess I'm not sure how to do that?

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

I don't think so

Submitted: 3 months ago.Category: Mac
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Answered in 5 minutes by:
3/19/2018
Mac Support Specialist: Pete, Computer Engineer replied 3 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,174
Experience: Over 16 years of computer experience, CISCO certified
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 3 months ago

To recover your iTunes account you will need to go to https://iforgot.apple.com/password/verify/appleid

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