Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I just bought a new iMac ($2000 I'm stuck in something
I just bought a new iMac ($2000 I'm stuck in something called Voice Over it goes round and round I can't get ON to the machine. When I called an Apple support number I was told I didn't update my Appl… read more
Justin Johnson
Justin Johnson
Owner
2,635 satisfied customers
I just got my computer (Mac) from Apple Store, since my Mac
Hi I just got my computer (Mac) from Apple Store, since my Mac got some liquid over my keyboard. Ater After I got it back, all data was gone. I would like to reinstall Microsoft office back to work. I… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
470 satisfied customers
I BOUGHT A NEW IMAC IN STORE IN sa AND CAN NOT FIND THE USER
hELLO i BOUGHT A NEW IMAC IN STORE IN sa AND CAN NOT FIND THE USER OR ADMINISTRATORS PASSWORD … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
When I switch on my iMac I am prompted to Log in with my
When I switch on my iMac I am prompted to Log in with my iCloud Password. I cannot recall my iCloud pasword so I simply click on “cancel” and go to whichever function I want to use. My question is how… read more
Cris
Cris
63 satisfied customers
I have a Time Capsule that my husband installed when we got
I have a Time Capsule that my husband installed when we got our OS X Yosemite version 10.10.5 iMAC in 2009. I moved 2 years ago and the back up hasn't been working since then. (But maybe it is?) I get… read more
Justin Johnson
Justin Johnson
Owner
2,635 satisfied customers
I have two iPads. Haven't used one of them for a time. I
I have two iPads. Haven't used one of them for a long time. I can't remember my password. I want to clear the whole thing, but I can't even access my settings without the password … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Just bought a 1 year old iMac and it doesn't let me update
Just bought a 1 year old iMac and it doesn't let me update the software from the app store. It puts up the apple Id from the previous owner and I haven't been able to change it to mine and I don't hav… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I connected my ipad to my imac. I opened itunes and I was
I connected my ipad to my imac. I opened itunes and I was asked if I wanted to update software. When I did this an error came up and I have not been able to do update or restore. My ipad is stuck with… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Can you please walk me through how to determine what id was
Hi there, can you please walk me through how to determine what id was used to purchase a specific app on my iMac? I want to share it to my iPad but haven't been successful Thanks,… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Want to reverse Apple migrate to new iMac (5k) as it changed
Want to reverse Apple migrate to new iMac (5k) as it changed my user ID and now can't update apps from apple store… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hey there, I want to update my Final Cut Pro on my computer
Hey there, I want to update my Final Cut Pro on my computer from 10.0 to 10.1. However, when I go to do this I need to give the username and password ***** the previous owner. I do not have that infor… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have tried to upgrade my imac which I bought in 2006 to Mountain
I have tried to upgrade my imac which I bought in 2006 to Mountain LIon. I have snow leopard on it, and my OSX version is 10.6.8. However I keep getting a message saying this computer is not compatibl… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Bought a demo IMAC- store is now out of business. Cant find
Bought a demo IMAC- store is now out of business. Can't find system password. How do I make myself Admin and change password?… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have an Imac running 10.5.6. For some reason it doesnt recognize
I have an Imac running 10.5.6. For some reason it doesn't recognize my password XXXXX master password XXXXX I've tried every one I've ever used. I remember reading an article once about a certain soft… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I bought a new i-phone and now I cant access my account because
I bought a new i-phone and now I can't access my account because I couldn't remember my password. So, I tried various passwords, too many times, and now I get a message that I'm stopped for security r… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
Hi Chad It is now Sunday, March 21 and I still havent
Hi Chad: It is now Sunday, March 21 and I still haven't heard from you. That's a month and a bit with no real help from Apple's iTunes store and getting passed from one person to another, you being th… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Hey Pat, how are you doing I certainly remember you helping
Hey Pat, how are you doing? I certainly remember you helping me with my Mcbk question!! I asked a technician who could run a few tests (but without the hadwre diagnostic equipment) and he figures the … read more
Pat
Pat
Bachelor's Degree
171 satisfied customers
I bought an Iphone last week while traveling. Havent had
I bought an Iphone last week while traveling. Haven't had time to register it yet or downloaded any programs. The battery life is so short that I've been keeping it turned off when not in use. Unfortu… read more
MarcusTheMacGenius
MarcusTheMacGenius
Bachelor's Degree
36 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x