Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I really hope you can help. About 8 years ago I bought an
I really hope you can help. About 8 years ago I bought an apple I pad and the first thing I did was to set up a yahoo e-mail. My account name was***@******.***. In the intervening years I have forgott… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I cannot sign in to iCloud with two different devises. I do
I cannot sign in to iCloud with two different devises. I do have an amazon fire but I quit using it years ago. All I want to do is use my I-phone. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
The recovery email on my phone is not a valid email and I
The recovery email on my phone is not a valid email and I can't get into the security questions because the birthdate isn't correct. How can I reset the email and security questions for my Apple ID if… read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
I got new iPhone and forgot my Apple ID password need to
I got new iPhone and forgot my Apple ID password ***** to create a new one my Apple ID is***@******.*** … read more
Fran
Fran
IT Consultant
Associate Degree
217 satisfied customers
I keep getting message: your Apple ID is disabled so I can't
I keep getting message: your Apple ID is disabled so I can't do updates. … read more
Justin Johnson
Justin Johnson
Owner
2,607 satisfied customers
I have an iphone4 which was passed on to me from someone who
i have an iphone4 which was passed on to me from someone who is now deceased and Ive had it for many years now. All of a sudden it needs to be unlocked and I have no idea what the original owners Apple ID or password ***** Can you help me … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
I am trying to get through an activation lock but can't
I am trying to get through an activation lock but can't remember my password for setting up my icloud.com … read more
Pete
Pete
Computer Engineer
Bachelor's Degree
20,840 satisfied customers
Can't remember my Apple ID password. 2 or 3 years ago. Don't
Can't remember my Apple ID password. JA: When did you last change your password ***** Apple ID? Customer: 2 or 3 years ago . JA: Did you try resetting through Apple's online account reset tool? Custom… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I updated to 10.3 and I realize my phone and cloud are
i updated to 10.3 and I realize my phone and cloud are associated with an old email account that no longer exists. I can't change anything or even sign out because it wants this old id password ***** … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
My iPhone5 apple id has been hacked. I need help to change
Hi Mike, my iPhone5 apple id has been hacked. I need help to change the apple id to another one. I don't know the password ***** it has probably been changed a lot of times by the person who hacked my… read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
838 satisfied customers
First I dropped it and it cracked the screen and I was going
first I dropped it and it cracked the screen and I was going to take it to the local ifix for that but I got a notice that it was due for a update and I allow that to happen but now I can not remember… read more
Benjamin Nichols
Benjamin Nichols
Computer Systems Administrator
Bachelors of Science
19 satisfied customers
I can't remember my apple id and can't order anymore games
I can't remember my apple id and can't order anymore games etc … read more
Jon
Jon
Bachelors Degree
784 satisfied customers
My granddaughters iphone 5c was lost almost a year then it
My granddaughters iphone 5c was lost almost a year then it was found, but we cannot remember her password. I have already had it fixed from the disabled part when we entered the wrong name and passcod… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I need to change my appleID and password because my email
I need to change my appleID and password ***** my email address has changed. I dont know how to do it. can you tell me? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
I don't remember my apple id, When I got the phone - about 9
When I got the phone - about 9 months ago I created one … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
My I phone went into Activation lock last night..and I cant
My I phone went into Activation lock last night..and I cant remember my password ***** my icloud id to get it back on. … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I live in Fleming Island, FL and I own a MACBOOK. Bought 1st
I live in Fleming Island, FL and I own a MACBOOK. Bought 1st gen IPAD for myself for Christmas, gave MAC to son living in Indianapolis, IN. Worst mistake I've made in a while. Adding to my [:-{ I also… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Why cant I delete an ITunes account that I cant get a password
Why can't I delete an ITunes account that I can't get a password XXXXX Several years ago I downloaded some songs from the IStore. Since it was so long ago, I can't remember the password--nor can I rec… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x