Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I lost my applr id and password. timeago. No i

Customer Question
I lost my applr...

I lost my applr id and password

Technician's Assistant: When did you last change your password ***** Apple ID?

Long timeago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No i

Submitted: 4 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 1 minute by:
3/19/2018
Mac Support Specialist: Richard, Apple Software Engineer replied 4 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,165
Experience: IT Engineer for over 15 years
Verified

Hi there and welcome

If you have forgotten your Apple ID you used, you can retrieve i via the link below

https://iforgot.apple.com/appleid#!&section=appleid

Once done, you will likely need to reset your password ***** this you can do via my link below

https://iforgot.apple.com/password/verify/appleid

Use the link to reset your password ***** once done use this new password
Once done, you can use these details to sign in on your device

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know the results please.

Ask Your Own Mac Question
Customer reply replied 4 months ago
i get it later
Mac Support Specialist: Richard, Apple Software Engineer replied 4 months ago

Sorry I do not understand.

What do you get later?

Ask Your Own Mac Question
Customer reply replied 4 months ago
i need to get my password *****
Mac Support Specialist: Richard, Apple Software Engineer replied 4 months ago

yes, these were the instructions I sent you, I have repeated these again below

If you have forgotten your Apple ID you used, you can retrieve i via the link below

https://iforgot.apple.com/appleid#!&section=appleid

Once done, you will likely need to reset your password ***** this you can do via my link below

https://iforgot.apple.com/password/verify/appleid

Use the link to reset your password ***** once done use this new password

Once done, you can use these details to sign in on your device

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know the results please.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I lost my iPhone and I lost my Apple password. I received a
I lost my iPhone and I lost my Apple password. I received a message that it is now time to recover my password … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I lost my iPhone and I lost my Apple password. I received a
I lost my iPhone and I lost my Apple password. I received a message that it is now time to recover my password … read more
John Castle
John Castle
BSC in Computing Network Management and Design
140 satisfied customers
I have lost my Apple password and cannot download my Google
I have lost my Apple password ***** cannot download my Google box. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have lost my password to open my apple computer. I tried
I have lost my password ***** open my apple computer . I tried to use my ID and password. It won't open either. … read more
Richard
Richard
Apple Software Engineer
47,165 satisfied customers
I forgot my applr ID & PASSWORD. UNKNOWN. N O...... HOW i
HOW i CAN CALL YOU VIA PHONE Do you nhave spanish line?… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
561 satisfied customers
I'm panicking. I lost my iphone, 6? iPhone 6? I tried to
I tried to locate it using Apple ID and password, but its not working. Will not accept my apple Id … read more
Jon
Jon
Bachelors Degree
700 satisfied customers
I lost my iphone, and I dont remember my apple id password.
I lost my iphone, and I dont remember my apple id password … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Lost my iphone and cannot verify my ID when I log into my
lost my iphone and cannot verify my ID when I log into my account with out my device? but I need to check my email? what can I do? … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
My previous acct had been hacked, I need to change my credit
My previous acct had been hacked, I need to change my credit card numbers … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I just bought an IPAD and have forgotten my Apple ID
Hi I just bought an IPAD and have forgotten my Apple ID password ***** need to reset it using my phone number and not my email. Can you help me … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I lost my IPhone and I am not sure if I have an ITunes
I lost my IPhone and I am not sure if I have an ITunes account, don't remember my ID or password. I would like to try to track it if I am set up. How do I find out … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Lost my apple id. A time ago. Lost my phone and need help to
lost my phone and need help to put data back from my laptop and would like to go to chatswood store today… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I have inherited my husbands iPhone 6, but don't know my
Hi , I have inherited my husbands iPhone 6 , but don't know my Apple ID - how do I recover this … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Can't remove "Two-Factor Authentication" from iPhone and no
Can't remove "Two-Factor Authentication " from iPhone and no longer have trusted devices … read more
Mr.Med
Mr.Med
1,186 satisfied customers
Actually i forgot my applr id password, Actually i forgot
hi JA: Hello. What do you want help with? Customer: Actually i forgot my applr id password JA: When did you last reset your username and password? Customer: Actually i forgot every thing JA: What trou… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
hi im on a desktop beside a macbk that i bought for my wife
hi im on a desktop beside a macbk that i bought for my wife some timeago. she has never gotten the email acct to work and has given up..can u walk me thru how to get her set up? she is working thru my… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
Am setting up new ipad - have input my usual address . Message
Am setting up new ipad - have input my usual address . Message to effect that this email address already in use and goes on to say reset a forgotton password. Does this mean I've got to come up with a… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Ive lost Apple ID AND password. (i know, I know...how in the
I've lost Apple ID AND password. (i know, I know...how in the world...) Long story. I've tried everything. I think at this point I need new security 'words' but am unable to find the forum or listener… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x