Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I am unable to recall my iPhone password. Apple ID

Customer Question
I am unable to...

I am unable to recall my iPhone password

Technician's Assistant: When did you last change your password ***** Apple ID?

Apple ID 10-14-2017

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Submitted: 4 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 3 hours by:
3/19/2018
Mac Support Specialist: Richard, Apple Software Engineer replied 4 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,234
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Is the phone asking that you activate it?

Or it asks for a 4-6 digit code to unlock the screen?

Please let me know

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I have forgotten my ID and password for Apple. It was what I
It was what I originally set up when I bought my I-Phone 10 on April 7th or 8th, 2018 … read more
Jon
Jon
Bachelors Degree
706 satisfied customers
My iPhone I wish to change apple id. I do no. I do not
I do not recall bet I know my current I'd and password … read more
Richard
Richard
Apple Software Engineer
47,234 satisfied customers
I have a problem! I have purchased a new iPhone 8 and a new
Hi Mike, I have a problem! I have purchased a new iPhone 8 and a new iPad pro earlier this year. I would dearly like to activate both devices so that I can use them! The main issue is that i seem to h… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I cannot remember my Apple ID. I know my ver# A long time
A long time ago. I got a new phone in aug 2017 and I don't recall setting up password … read more
Jon
Jon
Bachelors Degree
706 satisfied customers
I cannot recall my password for iphobe8. Locked out of
I cannot recall my password ***** iphobe8 JA: When did you last change your password ***** Apple ID? Customer: Locked out of iPhone 8 forgot paseord JA: Did you try resetting through Apple's online ac… read more
Thomas Kline
Thomas Kline
IT support Analyst
Associate of Applied Science
6 satisfied customers
I need Activation Help, please, on my iPadmini. Can't
I need Activation Help, please , on my iPadmini. Can't remember my original login name or password. It tells me that "its owner has used Find My iPhone to link it to their Apple ID" though I didn't th… read more
Fran
Fran
IT Consultant
Associate Degree
203 satisfied customers
I changed my password in December of 17 and now apple is
I changed my password ***** December of 17 and now apple is sayin incorrect password … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
Cannot remember password. was at apple store for three
cannot remember password ***** was at apple store for three hours,still can not get into phone . the phone purchased june/july 2017 at [email protected] … read more
Richard
Richard
Apple Software Engineer
47,234 satisfied customers
My phoneunable to activate iPhone - will not recognize my
my phone(###) ###-####unable to activate iPhone - will not recognize my password ***** I need this phone activated immediately it was updated last night now unable to activate -- had changed activatio… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
The password i used is not correct, my iphone keep asking me
Hello, the password ***** used is not correct, my iphone keep asking me for verification for my Apple ID. It saying I need to unlock, I 65 years old and i thought I remember my security what but they … read more
Richard
Richard
Apple Software Engineer
47,234 satisfied customers
My apple ID has been disable and I have tried everything to
My apple ID has been disable and I have tried everything to enable it, but cannot seem to figure it out. I have reset almost every password, been sent confirmation emails but nothing is working. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I bought an iPhone 7 at a Verizon store yesterday and the
I bought an iPhone 7 at a Verizon store yesterday and the clerk had to create a new apple ID and password ***** the phone since I did not have my password ***** my apple ID with me at the time. I do n… read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
It is my Iphone6 with which I am having the most problem
It is my Iphone6 with which I am having the most problem (apple id and password) … read more
Richard
Richard
Apple Software Engineer
47,234 satisfied customers
How do I obtain a password so I can start using my Apple TV?
How do I obtain a password ***** I can start using my Apple TV? … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
It did an update last night and I cannot remember my
It did an update last night and I cannot remember my password … read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
I have a i phone 7 that I .bought new in Nov.14 2017 so its
I have a i phone 7 that I .bought new in Nov.14 2017 so its new. It started freezing up and I turned it off and on but it never worked right so I took it back and the guy said it needed an up … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I need help with signing in to iCloud Apple ID. It is the
First I went on holiday Then on Friday the 19th May 2017 I bought my iPhone. However, on getting back to the farm in Ntumeni KZN internet was not working. The technicians are here today and it is working. I am confused Do I have to use my email address when it says iCloud sign in with Apple ID ir my iCloud address on iphone … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Ave recently purchased a new Apil 7 IPhone as well as a new
ave recently purchased a new Apil 7 IPhone as well as a new Apil IPad mini and I have been unable to recall my Apil ID in order to completely make these items operational. I would appreciate your assi… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x