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I haven't used my iTunes for a time and I am trying to

Customer Question
I haven't used my...

I haven't used my iTunes for a long time and I am trying to change my apple id but it says I am locked out.

Technician's Assistant: When did you last change your password ***** Apple ID?

Years ago probably.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes but as I don't have access to the email anymore I tried security questions and it says my date of birth is incorrect.

Submitted: 4 months ago.Category: Mac
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Answered in 7 hours by:
3/19/2018
Mac Support Specialist: Pete, Computer Engineer replied 4 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,353
Experience: Over 16 years of computer experience, CISCO certified
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 4 months ago

The only way around this is to try recovering the old Apple account at:

https://iforgot.apple.com/password/verify/appleid

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