Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I have forgotten my Apple ID. I have forgotten my Appleid…

Customer Question
I have forgotten my...

I have forgotten my Apple ID

Technician's Assistant: When did you last change your password ***** Apple ID?

I have forgotten my Appleid Password ***** want to change it

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Submitted: 4 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 4 minutes by:
3/19/2018
Mac Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 4 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1,910
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your apple login. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question."

Ask Your Own Mac Question
Mac Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 4 months ago

If you forgot your apple id:

Ways to find your apple id:

https://support.apple.com/en-us/ht201354

Go to your Apple ID account page and click Forgot Apple ID or password.
https://appleid.apple.com/#!&page=signin
When you're asked to enter your Apple ID, click Forgot Apple ID.Enter your first name, last name, and email address. If you enter the wrong email address, you can try again with a different one.

To reset your password:

You can reset your password ***** you go to your Apple ID account page and click Forgot Apple ID or password.
https://appleid.apple.com/#!&page=signin
Enter your Apple ID, select the option to reset your password, then click Continue.

After you enter your Apple ID, you can see how to reset your password ***** on the security features that you're using with your account. For example, if you set up two-factor authentication, your steps will be different than if your account uses security questions.

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know. Reply with any and all errors or concerns referring to your technical issue.

Thank you,

~Franklin

Ask Your Own Mac Question
Mac Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 3 months ago

Can you tell me if you need any further help so i can close this issue out or continue troubleshooting?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Isaac Franklin Your Own Question
Isaac Franklin
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1,910
1,910 Satisfied Customers
Experience: Technical Support Coach at Liberty Tax Service

Isaac Franklin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I have forgotten my passcode I have forgotten my Apple ID
I have forgotten my passcode I have forgotten my Apple ID and of course some of these you need to get new apps I just need some help with that what do you charge Craig … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I don't know any of my passwords for my iTunes account and
I don't know any of my passwords for my iTunes account and to unlock my iPad my son had changed everything because he linked it to his phone I'm trying to start everything over … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
Need activation help. I pad don't know os. Just today -
Just today - never before tried original ID & password - doesn't work … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I changed my email account but my phone still is using my
I changed my email account but my phone still is using my original email and I have forgotten my password ***** I'm not able to change my password ***** I can use the app store … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
The concern is with my iPad Air 2 I had lost the passcode
The concern is with my iPad Air 2 I had lost the passcode and could not get back in so I reset the whole thing and got to a point where the iPad told me it was all set I could set it up manually but i… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I have forgotten my apple password and I've changed my
I have forgotten my apple password ***** I've changed my charge account. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
My ipad was updated during the night which i didnt ask for
my ipad was updated during the night which i didnt ask for but it now requires a user name and password ***** i dont use very often but it says my password ***** user name is ***** ***** i cant get pa… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I have my apple ID but have forgotten my passwaord. Cannot
I have my apple ID***@******.*** but have forgotten my passwaord … read more
Jon
Jon
Bachelors Degree
700 satisfied customers
My I pad did an update ask for pass word I haven't used in
Good morning my I pad did an update ask for pass word I haven't used in forever tried what I thought it was now. I'm using my sons to try to get into mine because I can't do anything with mine … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I haven't use this iPad in a time and I don't remember the
I haven't use this iPad in a long time and I don't remember the email address or the password … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
My wife has forgotten her Apple ID and password on her iPad.
My wife has forgotten her Apple ID and password ***** her iPad. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I have forgotten my password for my Apple ID. Well, just
I have forgotten my password ***** my Apple ID***@******.*** … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have forgotten my Apple P/w. I have received an email
I have forgotten my Apple P/w. I have received an email saying my account was locked but it had typos in in and did not want to respond. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I forgot my password for Apple ID. I can't remember but
I can't remember but think it has been in fall of 2027 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have forgotten my Apple ID and password - my phone shut
I have forgotten my Apple ID and password ***** my phone shut down and I can not gain access until I know my ID and password. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I have forgotten my Apple ID and password can you help me to
Hi...I have forgotten my Apple ID and password ***** you help me to attain new ones. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I bought a new computer yesterday. When I tried to set it up
I bought a new computer yesterday. When I tried to set it up I found out that I could not do it because my address had changed about 8 months ago and I no longer know what it is. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I forgot my Aplle ID and password that were used to set up
I forgot my Aplle ID and password ***** were used to set up my iPad … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,939 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x