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Desk computer does not recognize my password. Desktop

Customer Question
Desk computer does not...

Desk computer does not recognize my password

Technician's Assistant: What version of iTunes are you using to sync your Apple device?

Desktop computer does not recognize my password

Technician's Assistant: When did you last reboot?

Doing it now waiting still not workin(ho

Submitted: 4 months ago.Category: Mac
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Answered in 3 minutes by:
3/19/2018
Mac Support Specialist: Jon, Mac Enthusiast replied 4 months ago
Jon
Jon, Mac Enthusiast
Category: Mac
Satisfied Customers: 780
Experience: Data Systems Analyst for a School District
Verified

Hello, my name is ***** ***** thank you for your question. I am reviewing it now and will reply again in a moment.

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Mac Support Specialist: Jon, Mac Enthusiast replied 4 months ago

I just would like to confirm what you are experiencing. Are you meaning that you have a desktop iMac and you are not able to sign into your computer to do anything or is it your apple id and password ***** can not sign into? Please let me know so I can further assist.

Thanks.

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