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Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
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I havmonth. Now Im not receiving emails. I was also logged
John Castle
John Castle, BSC in Computing Network Management and Design
1,160 satisfied customers
I havmonth. Now Im not receiving emails. I was also logged out of messengeren't been able to open emails for about a mon … read more
I bought an Apple iPad about 8 years ago and have forgotten
AnswersByEric
AnswersByEric, Software Developer
453 satisfied customers
Daniel I bought an Apple iPad about 8 years ago and have forgotten the password ***** times. I used it 2 days ago and yesterday i went to use it again and it has an Activation lock. I created a new pa… read more
This is i am struggle with my new passworf for facetime. Mac
John Castle
John Castle, BSC in Computing Network Management and Design
1,160 satisfied customers
hello this is ***** ***** i am struggle with my new passworf for facetime … read more
I had a problem with my MacBook Pro today and took it to the
John Castle
John Castle, BSC in Computing Network Management and Design
1,160 satisfied customers
I had a problem with my MacBook Pro today and took it to the Apple Store. The tech installed a new system to fix the problem. Now I can get into My Passport Studio where I have everything backed up. I… read more
I am locked out of my iPad. Recovery requires my credit card
John Castle
John Castle, BSC in Computing Network Management and Design
1,160 satisfied customers
I am locked out of my iPad. Recovery requires my credit card #***** Apple has the wrong old credit card info even though it has been updated. Help … read more
I am staying to import photos with a .weblock url into my
John Castle
John Castle, BSC in Computing Network Management and Design
1,160 satisfied customers
I am staying to import photos with a .weblock url into my Photos on Mac. When I try, it says it doesn't recognize the url. … read more
How can I recover a keychain password for excel. And word
Justin Johnson
Justin Johnson, Owner
3,462 satisfied customers
Hi. How can I recover a keychain password ***** excel. And word keeps quitting. Just upgraded to Mac OS high Sierra. Problems … read more
I have an OS x 10.8.4 early 2011 edition and it is not recognizing
John T. F.
John T. F., Apple Consultant
2,386 satisfied customers
I have an OS x 10.8.4 early 2011 edition and it is not recognizing my Iphone 4s. I have no idea what to do on this. Sometimes I might get a charge, but not the norm (and even so my computer still does… read more
I have burned a CDwith photos. When I try to view it, no icon
David
David, Mac Support Specialist
1,641 satisfied customers
I have burned a CDwith photos. When I try to view it, no icon comes onto the desk top for me to click as with my previous Mac did. How do I view the CD?… read more
My MAC is not recognizing my iPhone so I can't sync it.
Mike
Mike, Mac Medic
8,567 satisfied customers
My MAC is not recognizing my iphone, so I can't sync it. It has recognized my ipod and ipad. Please advise how to fix. I spoke with an advisor two days ago ho recommended I reinstall itunes. That did … read more
I have a new iMac now with a 28 monitor really nie. I think
Mike
Mike, Mac Medic
8,567 satisfied customers
I have a new iMac now with a 28" monitor really nie. I think I totally screwed it up. In an attempt to sort all my photos, I did a jpeg search and attempts to place in a folder to sort by size. Unfort… read more
I just imported about 4000 photos from an external hard drive
Daniel
Daniel, Mac Genius
4,711 satisfied customers
I just imported about 4000 photos from an external hard drive onto my computer in iphoto, and it copied every one to my desk top, which is now running unbelievably slowly. What can I do to correct thi… read more
I have a mac desk top model. However, I want to download whats
Ashik
Ashik, Master's Degree
9,515 satisfied customers
I have a mac desk top model. However, I want to download what's stored on my external hard drive. Can pc documents be down loaded from the external hard drive HDD 160GB into a Mac? Is there software I… read more
I purchased an iPod touch in Victoria B.C.and synched it to
James
James, Network & System Administrator
11,237 satisfied customers
I purchased an iPod touch in Victoria B.C.and synched it to my daughter's computer while I was there. (I also synched my laptop). When I came home a few days later I tried to synch my iPod to my wi-fi… read more
how do I transfer the movies from my Sony Handycam DVD105 video
loadedmind
loadedmind, Senior Systems Administrator
358 satisfied customers
how do I transfer the movies from my Sony Handycam DVD105 video camera to my 2009 MacBook Pro? When I plug my camera into the computer the camera recognizes that it is plugged in. I get a notice from … read more
I upgraded from Mac OS X 3.9 to 10.4 and now my Iomega usb
Mike
Mike, Mac Medic
8,567 satisfied customers
I upgraded from Mac OS X 3.9 to 10.4 and now my Iomega usb desk drive no longer mounts. Iomega is no help. They said reload my usb, but when I upgraded my System that should've reloaded my usb. Any su… read more
I have a acomdata external harddrive ... it was connected to
loadedmind
loadedmind, Senior Systems Administrator
358 satisfied customers
I have a acomdata external harddrive ... it was connected to a Windows desk top computer ... I would like to transfer files from the external hard drive to a Mac laptop ... I have the external drive U… read more
I have a remote iomega CR-RW UBS on a Mac With sys 10.4.11.
Daniel
Daniel, Mac Genius
4,711 satisfied customers
I have a remote iomega CR-RW UBS on a Mac With sys 10.4.11. The computer no longer mounts or recognizes it.… read more

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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