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Can't sign in. Forgot passcode and thumbprint won't work. I
Can't sign in JA: When did you last change your password ***** Apple ID? Customer: Forgot passcode and thumbprint won't work JA: Did you try resetting through Apple's online account reset tool? Custom… read more
Richard
Richard
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I just bought a new Iphone8. Previously my iPhone 6 pictures automatically went to my ipad. How o I sync these two? … read more
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Senthil
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Passcode doesn't seem to be working so locked out of iPhone8. Tried to log in to Apple account but sent the two factor code to phone. … read more
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Viet -MS Office Tech
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I took a picture today screen went black and there is a
I took a picture today screen went black and there is a circle in center of screen spinning round and round. I cant turn it off or reboot it. Help … read more
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I have dropbox on my iphone 8 but how do I set it to automatically upload all photos and videos … read more
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I just received it. I opened it last night tried to get it
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Jon
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first new ipad, got the account set up and show ipad listed but ipad says ipad is disabled and is smaller print says sign on to itunes? never able to sign in to even start to see whats there...Im stuc… read more
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Cris
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Screen whiye out after speaking withe tech support of mac
Screen whiye out after speaking withe tech support of mac in order to down load verizon iphone/ back up iphone on itunes and photos on mac pro! After 7 hours of troble shooting screen started to freez… read more
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Chris Lindsey
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I need to enable my ipad 2 i i had ok just one hour ago. i
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My iphone was working properly about 3 hours ago. On my way
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How 2 reinstall the application dvd macbook pro i have a
How 2 reinstall the application dvd macbook pro? i have a macbook pro 13 inch im having some HD problems and ive already reinstalled mac os x but for some reason im having trouble reinstalling the app… read more
Daniel
Daniel
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My gmail account has been down for 96 hours with the error
My gmail account has been down for 96 hours with the error message "account bandwidth exceeded." I have gone through every fix on the Mac Mail and Gmail forums to no avail. My bandwidth is only 6% of … read more
Russell H.
Russell H.
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My early-2006 iMac 20 just died. It has been turning itself
My early-2006 iMac 20" just died. It has been turning itself off in recent weeks. It refused to turn on again a few days ago. After leaving in unplugged for a couple of hours, it turned on again. Now,… read more
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Daniel
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My mail app keeps crashing. Ive installed the mail up date
My mail app keeps crashing. I've installed the mail up date on the apple support page still not working uninstalled mail on computer & reinstalled still crash's after opening 15 to 20 sec's. Need help… read more
Claws224
Claws224
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,826 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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