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I lost my apple password and verizon cannot transfer stored…

Customer Question
I lost my apple...

I lost my apple password ***** verizon cannot transfer stored phone numbers and data without the password. Can you help?

Technician's Assistant: When did you last change your password ***** Apple ID?

No clue. Maybe a year ago?

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Submitted: 4 months ago.Category: Mac
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Answered in 6 minutes by:
3/18/2018
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 4 months ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Customer reply replied 4 months ago
no
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 4 months ago

May I know if this is your Apple ID password ***** your Apple device login passcode?

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Customer reply replied 4 months ago
sorry for the delay. Apple password
Mac Support Specialist: syseng, Systems Engineer replied 4 months ago
syseng
syseng, Systems Engineer
Category: Mac
Satisfied Customers: 7,831
Experience: Systems Engineer with over 18 years experience in configuration, integration and troubleshooting
Verified

Hello,

My name is David.

Go to your Apple ID account page at the link below and click "Forgot Apple ID or password." If asked to confirm your phone number, use steps for two-factor authentication instead.

https://appleid.apple.com/#!&page=signin

Enter your Apple ID.

Select the option to reset your password, then choose Continue and follow the rest of the steps as prompted.

Please let me know the result and if you need further assistance.

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