Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I bought a used iPad Pro I reset my password probably 8
I bought a used iPad Pro I reset my password ***** 8 times because it wouldn't take. Now I'm locked out completely and it says iPad is disabled and connect to iTunes? How. … read more
Zachariah C
Zachariah C
IT Support Specialist
2 satisfied customers
We bought a new I Pad last year but did not set it up, but
We bought a new I Pad last year but did not set it up, but we did enter a password. The pass word number is ***** How can we start over and enter a new password. HELP … read more
Cris
Cris
3,485 satisfied customers
Had an old iPad - s/n DMPHHQA2DVGH WITH 32 GB. I gave it to
had an old iPad - s/n DMPHHQA2DVGH WITH 32 GB. I gave it to my grandson who put some music stuff in it and put the iPad in a cabinet and forgot about it. Now he remembered about it. Since he forgot lo… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
I just bought a new iPad today but don't have a clue what my
I just bought a new iPad today but don't have a clue what my pass code is. The iPad is now disabled for 5 min.. What to do? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,906 satisfied customers
My ipad suddenly locked up because my son used Find my
hi, my ipad suddenly locked up because my son used Find my Iphone to link in my ipad adn I cannot remember my password ***** since i never had this problem before. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,886 satisfied customers
I am trying to start up a ipad my friends wife died and we
i am trying to start up a ipad my friends wife died and we are having trouble with the password ***** empty the device … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
I have a brand new iPad Pro that is disabled. I have tried
I have a brand new iPad Pro that is disabled. I have tried the connect to iTunes, download the software and restore multiple times. It will not work. The iPad still says: iPad is disabled. Connect to … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,906 satisfied customers
I bought an Ipad Pro for my wife for Christmas, we are
I bought an Ipad Pro for my wife for Christmas, we are currently locked out, as we set up the device, it asked for a passcode or thumb print, she chose the thumb print option, after she completed the … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
IPad is disabled: had a message update, did that, worked
IPad is disabled: had a message for an update, did that, worked with new password ***** several hours, then - could not get into it. After 24 hours, I now have the message "Go to ITunes". Went through… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
IPad has never been hooked up to computer and never had a
iPad has never been hooked up to computer and never had a passcode. It is my mom's and it is asking her to 'enter passcode' she does have an iCloud email and an Apple ID. She can't get in. Please help… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
I responded to the request to update my ipad with new
I responded to the request to update my ipad with new softeare. After the download I was asked for password ***** id. Forgotten, i began entering common passeords I use. All failed and with each failu… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,906 satisfied customers
my ipad is disabbled and asking to connect to itune on computer.
my ipad is disabbled and asking to connect to itune on computer. It asking for my password ***** ipad which I cannot due to disabbled… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
Same story: My 7 year old son set a password ***** forgot it.
Same story: My 7 year old son set a password ***** forgot it. I was in the middle of updating his mini iPad when I found out he had a password. During the update it asked to allow permission on the iP… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
Help! I am a 68 year old grandmother and not very computer
Help! I am a 68 year old grandmother and not very computer literate. My daughter in law set up my iPad and I love playing games on it. I downloaded an update and at the end it asked for my password. I… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
Earlier today I had a notice on my ipad that update to ios7
Earlier today I had a notice on my ipad that update to ios7 was available. I did the upgrade, had to change password, etc. Then it requested a 4 digit passcode, which I entered. But when I tried to lo… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
I put in a four number password XXXXX Saturday and cant remember
I put in a four number password XXXXX Saturday and can't remember what numbers i used so now my ipad is locked up - can I get a new password? I have had this ipad for about two years and never had thi… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My daughter forgot her pasword for her iPad, eventually caused
My daughter forgot her pasword for her iPad, eventually caused it to disable. iPad shows message"Disabled - connect to iTunes". When I connect it, iTunes delivers a message "cannot access iPad. iPad i… read more
Jeremy
Jeremy
901 satisfied customers
ipad is dsabled, says connect to itunes. itunes says enter
ipad is dsabled, says connect to itunes. itunes says enter passcode, but ipad is locked so cannot enter passcode. what next?… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x