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My wife has an old ipad. The lock activation screen popped…

Customer Question
My wife has an...

My wife has an old ipad. The lock activation screen popped up but she doesn't know her password.

Technician's Assistant: When did you last change your password ***** Apple ID?

Don't know.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I'm not an apple person so don't know what that is

Submitted: 4 months ago.Category: Mac
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3/18/2018
Mac Support Specialist: GeekGal, Computer Support Specialist replied 4 months ago
GeekGal
GeekGal, Computer Support Specialist
Category: Mac
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