Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

My apple iPad is blocked as I have forgotten my pass word…

Customer Question
My apple iPad is...

My apple iPad is blocked as I have forgotten my pass word for itunes

Technician's Assistant: When did you last change your password ***** Apple ID?

Years ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes the answer I got is that the iPad is blocked as it was some link to the way it was set up

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I did ask to set up a new password ***** this was send to the blocked I pad

Submitted: 4 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 3 hours by:
3/18/2018
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 4 months ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Mac Question
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 4 months ago

May I have your iTunes ID so that i can check for the password ***** option from my side?

Ask Your Own Mac Question
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 4 months ago

May I have your birthday date to continue the process of password *****?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I am trying to log onto my 2nd gen Apple I Pad using my
I am trying to log onto my 2nd gen Apple I Pad using my long established ID:***@******.***. My password ***** always been: Budlight48. When we purchased a new 2017 model in April this year, I had give… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I'm having trouble trying with my I Pad, it totally locked
Hi, I'm having trouble trying with my I Pad, it totally locked me out, it was telling me I had to log on with my original password ***** I set itup. That was 7 years ago, and I have tried every pass w… read more
Jon
Jon
Bachelors Degree
710 satisfied customers
My wife has Parkinsons and has been locked out of her I PAD.
My wife has Parkinsons and has been locked out of her I PAD. She doesn't remember any passwords etc.. I would like to get her I PAD running again so she can get back to her HAY DAY game. HELP if you c… read more
Jon
Jon
Bachelors Degree
710 satisfied customers
My new iPad which I am setting/starting up has not
My new iPad which I am setting/starting up has not recognised my pass code after accepting it when I was asked to enter this five mins ago … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
705 satisfied customers
I updated the os on my I pad and have forgotten my pass
I updated the os on my I pad and have forgotten my pass word. … read more
Jon
Jon
Bachelors Degree
710 satisfied customers
Trying to set up a new replacement ipad but i've forgotten
trying to set up a new replacement ipad but i've forgotten the password ***** my apple ID. Can I retrieve my password ***** set up a new one? … read more
Jon
Jon
Bachelors Degree
710 satisfied customers
I purchased an I-Pad yesterday. I cant remember my pass code
I purchased an I-Pad yesterday. I cant remember my pass code to get into in. … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I do not no my apple pass word. It use to be Sallyfrank12. I
I do not no my apple pass word. It use to be Sallyfrank12 … read more
Jon
Jon
Bachelors Degree
710 satisfied customers
Approx. 2 years ago I was playing with my I pad and I wanted
Approx. 2 years ago I was playing with my I pad and I wanted to see what it was like to report your devise lost. well, i have my pad but have not been able to use it since then. By now I have forgotte… read more
Jon
Jon
Bachelors Degree
710 satisfied customers
When the last up-date completed my pass code was gone. Now I
when the last up-date completed my pass code was gone. Now I cannot get into the ipad. also as requested i put the finger thing in to open the pad but that way only one person can open it. is there a … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
40 satisfied customers
I have purchased a new I Pad, and want to set it up. I was
I have purchased a new I Pad, and want to set it up. I was told that I had to use the same password ***** my I phone , but can't remember it.? … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My mini i pad has turn off and says my mini ipad is
my mini i pad has turn off and says my mini ipad is notactive? Ichanged my email address a few months back and did up date my i pad a few days ago so I din't know what the matter is I can't get into i… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
We are trying to start the IPad Mini and its coming up with
We are trying to start the IPad Mini and its coming up with Activate iPad we are using what we think is correct from our logins we must have forgot our original id password/login to I Cloud? we have n… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
I'm trying to sign up . They want the Apple ID that I
I'm trying to sign up for Netflix. They want the Apple ID that I originally signed up with years ago. I had been a Netflix customer, then let my contract laps. I don't remember my passed Apple IDs. Is… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
How do you find out what your Apple password ***** ***** you have
How do you find out what your Apple password ***** ***** you have forgotten it? Thanks for any help you can give me.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have forgotten my pass word and have tried for two days and
I have forgotten my pass word and have tried for two days and have been locked out. What do I do.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I synced my Ipad with Itunes. My I-pad came on and said Restore
I synced my Ipad with Itunes. My I-pad came on and said Restore Completed. "There are just a few more steps to follow and then you are done. Then i was asked to sign in with Apple ID. My Id was allrea… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I lost my I pad for a year...just found it.How do I update
I lost my I pad for a year...just found it.How do I update my apple account =? How do I connect to wifi?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x