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Im having trouble getting into my ipad account. Awhile back.

Customer Question
Im having trouble getting...

Im having trouble getting into my ipad account

Technician's Assistant: When did you last change your password ***** Apple ID?

Awhile back

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Everytime i put in password ***** . Its rejected

Submitted: 4 months ago.Category: Mac
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Answered in 1 hour by:
3/18/2018
Mac Support Specialist: Josh, Mac Support replied 4 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,956
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Mike, Mac Medic
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