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My IPhone 6 went completely dead and will not re-boot. It's…

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My IPhone 6 went completely...
My IPhone 6 went completely dead and will not re-boot. It's been plugged in. Any suggestions?
Submitted: 4 months ago.Category: Mac
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Answered in 2 minutes by:
3/18/2018
Mac Support Specialist: Vinod Menon, Support Specialist replied 4 months ago
Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 3,019
Experience: worked as a Tech support Associate for Apple products
Verified
Hi
Sorry to hear about your issue:(
Let’s try a reset first. Press and hold the power button and home button together for 10-15 seconds.
Let me know if it turns on.
Thank you
Vinod
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Customer reply replied 4 months ago
I've already tried that to no avail.
Mac Support Specialist: Vinod Menon, Support Specialist replied 4 months ago
Let’s connect it to a charger. Wait for 5 minutes and then try the reset again. Let’s see if it turns on
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Customer reply replied 4 months ago
you cannot help me after all these charges?
Mac Support Specialist: Vinod Menon, Support Specialist replied 4 months ago
We are still troubleshooting.
Can we try holding down the power button and home button together for 30 sec while connected to a charger?
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Customer reply replied 4 months ago
Please refund all charges and cancel my subscription.
Mac Support Specialist: Vinod Menon, Support Specialist replied 4 months ago
I am only a technical expert. For refund related queries please contact our customer service
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Customer reply replied 4 months ago
no response
Mac Support Specialist: Vinod Menon, Support Specialist replied 4 months ago
No response from our customer service?
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Customer reply replied 4 months ago
no response to your suggestion of holding down the power button and the home button for 30 seconds while connected to a charger.
Mac Support Specialist: Vinod Menon, Support Specialist replied 4 months ago
Then I am afraid this could be a hardware issue and may need a repair.
The only thing we can try now is a restore (if computer recognised the phone).
Do you have a computer with iTunes installed?
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Customer reply replied 4 months ago
no
Mac Support Specialist: Vinod Menon, Support Specialist replied 4 months ago
Do you have an Apple store nearby?
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