Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Iphone not charging. Not sure an iphone 6. One day and a
iphone not charging JA: What Operating System (OS) are you running on your iPhone? Customer: not sure an iphone 6 JA: How long has this been going on with your iPhone? What have you tried so far? Cust… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
129 satisfied customers
IPad shows battery with 3 red lines; won't charge, reboot,
iPad shows battery with 3 red lines; won't charge, reboot, reset, or turn on … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I plugged my iPhone 6 in to charge at 80% this AM. one hour
I plugged my iPhone 6 in to charge at 80% this AM. one hour later I unplugged and it is total dead. Unable to activate it with any button. Can you help me? … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
793 satisfied customers
I had my phone plugged into my computer. I was on iTunes
I had my phone plugged into my computer. I was on iTunes making a new playlist of song I recently bought from apple. It was working, I had some songs loaded then the phone went dead. I tried to charge… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My Iphone 6 plus just went dead and it won't respond in any
My Iphone 6 plus just went dead and it won't respond in any way. It is just a black screen with nothing. I left it plugged into a charger that works for a generous amount of time, but still nothing. A… read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
My husband had an iPhone 5. It was working fine this
Hi - my name is Kathy. My husband had an iPhone 5. It was working fine this morning. By noon - it's dead. I tried to turn it off - nothing. He plugged it in all afternoon - nothing. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
My phone just went black and i can't get it to work. Iphone
My phone just went black and i can't get it to work … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My two year old I phone 6 just went dead it was not in heat
My two year old I phone 6 just went dead it was not in heat isnt' undercharged just went dead one sec working next dead … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Battery went out today and blacked out. I thren brought it
Battery went out today and blacked out. I thren brought it home to recharge and after checking on it about 15 minyes later and all that shows is the Apple logo coming on and off within 20 second inter… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
My new Iphone4S will not charge, it is plugged into outlet
My new Iphone4S will not charge, it is plugged into outlet and phone it was working then went dead I assumed it needed charging but nothing is happening.… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
I had my iphone4 plugged in listening to the radio when the
I had my iphone4 plugged in listening to the radio when the phone went dead. The phone is completely dead. Thanks Tina… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
My Iphone 4 was working fine and then it just went dead. When
My Iphone 4 was working fine and then it just went dead. When I plug it in to the charger there is no reaction. When I plug it in to my macbook pro, nothing happens. It just seems to be dead. What do … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
we have lost our iphone and we think the battery is dead, and
we have lost our iphone and we think the battery is dead, and it is on vibrate, is there a way to locate the phone via the internet or other iphone.… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Hi I have a MacBook Pro, about 16 mos old; has worked perfectly. I
Hi: I have a MacBook Pro, about 16 mos old; has worked perfectly. I was using it today; went to do some errands for 2 hours; came back and it will not boot up. Totally dead. ?????? Assistance pls… read more
Robert O
Robert O
IT Director
Bachelor's Degree
163 satisfied customers
iTunes freezes when I try to open. Any suggestions?
Every time I open iTunes it freezes and says "Not Responding". It has just been doing this recently, I don't know what is causing it. I tried to uninstall and re-install iTunes and the problem is stil… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
phone will not charge and when plugged in to charger the battery
phone will not charge and when plugged in to charger the battery blinks which means nothing is getting to phone. Change adaptors and nothing Dead… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
MY IPHONE WENT DEAD AND I REALIZED THE BATTERY WAS DEAD. SO
MY IPHONE WENT DEAD AND I REALIZED THE BATTERY WAS DEAD. SO I PLUGGED IT IN AND ONLY GOT THE LOW BATTERY SIGN AND THE LIGHTNING BOLT. BUT THE PHONE DID NOT CHARGE. I PLUGGED IT IN WITH THE AC CORD AND… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
I have the first generation iphone, I used all its battery
I have the first generation iphone, I used all its battery one day and tried to charge it that night and it wouldn't charge. I plugged it in the computer dock, the wall charger (I plugged it in differ… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

3,033 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x