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I can't remember the login info. The mini ipad shut down all
I can't remember the login info. The mini ipad shut down all the way and now I'm trying to get back on and I can't remember the login info … read more
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Justin Johnson
Owner
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One of the kids has locked out the iPad and no-one in the
One of the kids has locked out the iPad and no-one in the family knows the log-in. I want to do a hard reset to factory. … read more
Samuel White
Samuel White
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My i pad has been activation locked out. I was able to
My i pad has been activation locked out. I was able to change my password ***** I could get into our desk top but the i-pad is still showing activation lock after I put in our new password, HELP … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
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My I Pad Mini is locked on activation. That is the problem
that is the problem it has gone back to original settings and it was a present a couple of years ago. the original setting was***@******.*** but it won't generate in resetting your pass word. my current email address I already have password ***** it won't work on I pad hope you can help me. … read more
Richard
Richard
IT Manager
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On my mini pad where I have all my books, I hit something &
On my mini pad where I have all my books, I hit something & now it tells me I have to put in my original Apple ID & password. I have entered the only ones I ever use & none of them r working! My Activ… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,904 satisfied customers
My I Pad locked up and i need actvation llock it wants the
My I Pad locked up and i need actvation llock it wants the Apple ID and password ***** used to set up originally and I don't remember I set this I Pad up I think in 2012 i have never had a problem wit… read more
Justin Johnson
Justin Johnson
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I need help getting on my mini pad. No clue. I can not
I can not remember the email account I signed on with … read more
Justin Johnson
Justin Johnson
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I need activation on my mini iPad, I went to use it and all
I need activation on my mini iPad, I went to use it and all this activation lock stuff came up. … read more
Justin Johnson
Justin Johnson
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I have an Apple Mac, an iPad & an iPhone6. my problem is
Hi Mike, My name is***** have an Apple Mac, an iPad & an iPhone6 … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
For some reason my I-pad locked up and wants to be
For some reason my I-pad locked up and wants to be reactivated. I know my apple id; but I don't remember my apple password. How can I recover my apple password ***** reactive my I-pad? … read more
Ashik
Ashik
Master's Degree
9,468 satisfied customers
My iPad2 recently locked up on me and took me to an
Hello. My iPad2 recently locked up on me and took me to an activation lock. I am to put in my Apple ID and my password (the one I used when I set up the computer). However, I cannot remember that orig… read more
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Justin Johnson
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I forgot my password to my mini i pad and I wanted to delete
I forgot my password ***** my mini i pad and I wanted to delete everything on it because I am giving it to my grandson as I got a new one. I called the apple store and because I don't have the same cr… read more
Justin Johnson
Justin Johnson
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My wifes ipad is locked out and we cannot remember the id or
My wifes ipad is locked out and we cannot remember the id or password. We bought this ipad back in 2013 … read more
Vinod Menon
Vinod Menon
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Master's Degree
2,495 satisfied customers
While using Safari on my ipad mini (3 years old...new to
While using Safari on my ipad mini (3 years old...new to me), it all of the sudden went to a page that said Activation Lock. Unfortunately, I don't know my apple ID, nor password. Tried several and am… read more
David
David
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Bachelor's Degree
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My i pad has its activation lock on. ive tried my apple id
hi. my i pad has its activation lock on. ive tried my apple id but cant remember pass. … read more
Mike
Mike
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We are trying to start the IPad Mini and its coming up with
We are trying to start the IPad Mini and its coming up with Activate iPad we are using what we think is correct from our logins we must have forgot our original id password/login to I Cloud? we have n… read more
Robert M.
Robert M.
Bachelor's Degree
3,578 satisfied customers
. i bought an iPad mini on ebay and when i got it it says
. i bought an iPad mini on ebay and when i got it it says it is currently linked to an Apple ID (*****@******.***) I'm not seeing much help out here to fix the problem and I'm afraid I've just wasted … read more
John T. F.
John T. F.
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Two Decades Field Experience
2,386 satisfied customers
I used to have a way of activating the NUMBERS LOCK on my
I used to have a way of activating the "NUMBERS LOCK" on my key board. But somehow it is not readily available! Mac help has no direction that I can find. Now what? Thanks Don… read more
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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