Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

New iPhone with new phone number. Asking for password for an…

Customer Question
New iPhone with new...

New iPhone with new phone number. Asking for password ***** an apple id that has never been used. How do I recover my old apple id?

Technician's Assistant: When did you last change your password ***** Apple ID?

Never. running windows 8

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Dont know how

Submitted: 4 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 6 hours by:
3/18/2018
Mac Support Specialist: Pete, Computer Engineer replied 4 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,366
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Mac Question
Mac Support Specialist: Pete, Computer Engineer replied 4 months ago

To find your Apple ID:

  1. Go to https://appleid.apple.com/#!&page=signin and click Forgot Apple ID or password.
  2. When you're asked to enter your Apple ID, click Forgot Apple ID.
  3. Enter your first name, last name, and email address. If you enter the wrong email address, you can try again with a different one.

--------------------

Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

--------------------

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,366
20,366 Satisfied Customers
Experience: Over 16 years of computer experience, CISCO certified

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I phone 6. Windows. I forget my i cloud password and i try
i forget my i cloud password and i try to reset it but i dont remember my password ***** my phone number i was using … read more
Eric Ewing
Eric Ewing
University IT Manager
182 satisfied customers
For a considerable time you have asked me to sign in and
For a considerable time you have asked me to sign in and update my iPad and IPhone … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I'm trying to fix up an old ipnone which I have been using
I'm trying to fix up an old ipnone which I have been using as an ipod so that my grandson can use it but it wont accept my apple password ***** im afraid of losing my apple password ***** keep getting… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
It says my Apple ID has been disabled. IPhone 6s. About 2
About 2 weeks. I somehow created a different Apple ID email address but I don't know how to do anything … read more
Jon
Jon
Bachelors Degree
710 satisfied customers
I need my Apple I D and password, i received by txt saying
i received by txt saying My Apple ID is now ready to be recovered … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I've been waiting to get my new Apple ID to be able to start
I've been waiting to get my new Apple ID to be able to start a new phone for a week any idea how long I have to wait? My Apple ID verification number is ***** … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
My apple Id has been disable and is been mor than 2 month.
My apple Id has been disable and is been mor than 2 month . … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
My iphone is telling me that I have3 viruses! I have not
hello my name is***** my iphone is telling me that I have3 viruses! I have not been able to recover my ID wich was set up years ago. i dont remember my answers to questions. Need help!! … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I just upgraded my iphone (i went from the 5S to the 7...).
Hello, I just upgraded my iphone (i went from the 5S to the 7...). right before i changed phones I changed my phone number to a vancouver number (i've lived here for 3 yrs.--it was time haha) Old cell… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I forgot my id apple. IPhone 8 Plus and OS 11.2. I'm change
I'm change my phone today...was a iPhone 7 for a 8 plus … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I returned my damaged iPhone. Asurion tells me that Find My
I returned my damaged iPhone. Asurion tells me that Find My iPhone is still connected but when I look it shows “no devices” & now I face $500 in charges. What do I do? … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have a new iPhone 7 that I am trying to activate. I have
Thanks! I have a new iPhone 7 that I am trying to activate … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
Apple ID recovery. Old McBook Pro that I haven't used
This is for an old McBook Pro that I haven't used because it needed repair. Now its in shop and Im not aware of the old password ***** my ne laptop I can't seem to recover the Apple ID … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
Touch ID is requiring a password where not set up or
Touch ID is requiring a password ***** not set up or required before … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,331 satisfied customers
I just updated to Iphone 8plus and I'm trying to unlock my I
I just updated to Iphone 8plus and I'm trying to unlock my I phone 6plus but can't remember my appleID I called my apple number no help there so totally frustrated, I have my IMEI# ***** another numbe… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
This is a question about the recovery of iPhone apple id.
this is a question about the recovery of iPhone apple id … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,331 satisfied customers
I recently changed iPhones but am unable to upload
I recently changed iPhones but am unable to upload information from my old iPhone because I have forgotten my iPhone/ Apple password. I have also changed phone numbers as I do not live in the UK anymo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have inherited my husbands iPhone 6, but don't know my
Hi , I have inherited my husbands iPhone 6 , but don't know my Apple ID - how do I recover this … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x