Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Somehow, many years ago my password was changed possibly by
Somehow, many years ago my password ***** changed possibly by my daughter or granddaughter. I have not been able to take full advantage of my IPhones since then. I am now getting to the point where it… read more
Ariel Yuson
Ariel Yuson
Bachelor of Science in Computer Engineering
6 satisfied customers
I need a new apple pass word. Someone messed with my I pad
Someone messed with my I pad and changed my pass word and I did not know it she was mad at me I have been trying for over 2 months … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I have a new 8 plus and an I pad. A month or so ago I
Hi, I have a new 8 plus and an I pad. A month or so ago I changed my Apple ID on my phone, but I couldn't change it on my iPad for some reason. … read more
Justin Johnson
Justin Johnson
Owner
2,635 satisfied customers
I am locked out of my bank, messenger, apps, etc. for many
I am locked out of my bank, messenger, apps, etc. for many months now … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Long story, I was given an IPad Min. by my daughter 3 years
Long story, I was given an IPad Min. by my daughter 3 years ago. I likedl it so much that I bought an IPad Pro. I gave the mini to my granddaughter. Unfortunately they became one causing me to be unab… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
4th go round, My I pad locked, cannot use as I forgot my
4th go round, My I pad locked, cannot use as I forgot my password. Have talked too 2 techs, very good, got to the point where I had to put in my credit card number, was told I would get a phone call i… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
It got disable due to too many wrong passcodes so we got it
Ok it got disable due to too many wrong passcodes so we got it factory reset and should just put Apple ID in but it keeps saying it's wrong and it has an activation lock message which also says this d… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have been trying to help a friend who is 89 years old
I have been trying to help a friend who is 89 years old unlock his iPad for over a week. He cannot remember his password, answers to his Security questions and is no longer able to access the email he… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I can't access my apple account. I am pretty sure my ID is
I can't access my apple account. I am pretty sure my ID is correct but I think I need to reset my password … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
It ask for a pass word but won't take the new one assigned
It ask for a pass word but won't take the new one assigned nor my old one ??? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Bought new iPad yesterday. I have old email address that
Bought new iPad yesterday. I have old email address that seems to be my Apple ID. I can not remember password ***** I have entered every password ***** have used since 1979. I can't transfer info from… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
My wife updated her ipad, I am her husband and have taken
My wife updated her ipad, I am her husband and have taken over her old ipad mod A1399 Ser DN6GH2ZKDFHWI. I only use it to check emails. Last week in Arizona it gave me an Activation Lock. I asked my w… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I fffpurchased a new iPhone and when I went to the ATandT
I fffpurchased a new iPhone and when I went to the ATandT store to activate it I could not come up with the correct password ***** my Apple ID. I have been on my PC for two nights and I'm told I need … read more
Justin Johnson
Justin Johnson
Owner
2,635 satisfied customers
Everything is good, I'd like to reset my apple id. Not in 5
not in 5 years but I had to give my id to someone so they could set up an old iPad I gave to a granddaughter. My husband's daughter had an employee of hers do it. I had taken the iPad to … read more
Josh
Josh
Mac Support
22,698 satisfied customers
I'm calling back re: order #18070239-37. Trying to reset up
I'm calling back re: order #18070239-37. Trying to reset up the iPad I bought in 2011 for my twin sister who was locked out of the iPad recently due to forgetting her I'd and password ***** she has Al… read more
Justin Johnson
Justin Johnson
Owner
2,635 satisfied customers
I brought an iPad 3 in the UK on the 16th June which is linked
I brought an iPad 3 in the UK on the 16th June which is linked to my son in laws Mac in the UK. I live in Spain and my apps, books and music stores are now in Spanish I want them in English. I have Ap… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have asked earlier today about this problem. My sister gave
I have asked earlier today about this problem. My sister gave me my iPad one after getting the iPad 2. She left her email adress n password, she was told she just had to give my adress, but she did no… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Hi, Apple order number 55189383, Picture book. Information
Hi, Apple order number 55189383, Picture book. Information on brown cover book is not the same as the jacket cover. I was about to wrap it for my daughter's birthday. I would appreciate if it could be… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x