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Help me get my e mail. And send e mail. Help me receive e…

Customer Question
Please help me get...

Please help me get my e mail. And send e mail

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Please help me receive e mails and send emails. It has worked for 5 years and now I cannot use it.

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

On my I pad I touch the envelope I can and use my e mail

Technician's Assistant: What troubleshooting have you tried?

I have been on the phone with frontiers for about 4 hours on and off and every tech has tried something new. One did change my password ***** I could receive e mails but not send them.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

We were on vacation hold for 6weeks and when we got back my account was suspended due to an error on the part of frontier. I am very frustrated with them and I really would like my e mail with the password *****

Submitted: 4 months ago.Category: Mac
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Answered in 15 hours by:
3/18/2018
Mac Support Specialist: Josh, Mac Support replied 4 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,963
Experience: 5 years as Network Admin, 10+ years of IT support
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Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Mike, Mac Medic
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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