Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My son has actually received 2 x $100 iTunes gift cards for
Hi, my son has actually received 2 x $100 iTunes gift cards for his birthday and when we have gone to activate them, it's saying they cannot be activated? … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
3,510 satisfied customers
I received a notification on iPhone. Security data breach/
I received a notification on iPhone. Security data breach/ iOS security crash they provided this number(###) ###-#### To connect with Apple support. I can't access safari. Worried about a scam. Can yo… read more
Rei Guimmayen
Rei Guimmayen
Tech Support
Bachelor's Degree
1,653 satisfied customers
We have a relative who just immigrated from China. He has an
We have a relative who just immigrated from China. He has an Ipad purchased there that appears to have built-in software that prevents him from accessing Youtube, and probably other websites. Is there… read more
Eric Ewing
Eric Ewing
Senior Engineer
379 satisfied customers
Received a message supposedly from Apple telling me that my
Received a message supposedly from Apple telling me that my ID has been blocked. Advised me to unblock it now. I followed the prompt to unblock my ID. At that point a form came up asking for identific… read more
Shawn A
Shawn A
Implementation Engineer
Bachelor of Science
246 satisfied customers
We received a call this afternoon from an agent stating our
We received a call this afternoon from an agent stating our entire system had been hacked. He had everthing that appeared to be from Apple. He went on to attempt to work on our system. He seemed legit… read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
1,822 satisfied customers
I need to know if apple support tech tell u to go buy a
I need to know if apple support tech tell u to go buy a steam card $100.00 to fix ur hacking problem he says I have … read more
Kamil Anwar
Kamil Anwar
Mac Support Specialist
Bachelor's Degree
683 satisfied customers
I am not an apple user, I bought itune to send it to my
I am not an apple user, I bought itune to send it to my friend son, called number given to me by Wall Mart 1833(###) ###-####extra 1014 rep named is Tyler . The issues I bought 2 itunes wothy $50:for … read more
Eric Ewing
Eric Ewing
Senior Engineer
379 satisfied customers
Someone just called on my landline saying 'your computer has
someone just called on my landline saying 'your computer has been breached'He had an Indian accent and because last week someone sounding just like him ended up being a fake and caused me hours of wor… read more
Chris L.
Chris L.
IT/Web Senior Director
Vocational, Technical or Trade Scho
3,165 satisfied customers
I mac i have a problem with my i phone due to porn i called
i mac i have a problem with my i phone due to porn i called the number that came up on my phone they charged me 600.00 dollars to fix the problem and did not the phone number is ***** they said they w… read more
Eric Ewing
Eric Ewing
Senior Engineer
379 satisfied customers
Browser is frozen with screen that says Apple Security
Browser is frozen with screen that says Apple Security Breach IOS Security Crash!! Call Apple Support 1844(###) ###-#### Is this a scam! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
18,204 satisfied customers
Had a security breach. called Apple they wanted 4695.00 to
Had a security breach. called Apple they wanted 4695.00 to fix problem. need to make sure that is corrtect … read more
Moses C
Moses C
Bsc
2,892 satisfied customers
I have a message on my iphone that says warning apple
I have a message on my iphone that says warning apple security breach ios security crash … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
3,953 satisfied customers
My Ipad showed a message earlier that it had been hacked. I
My Ipad showed a message earlier that it had been hacked. I called number on screen which said Apple. The tech wants me to go buy 2 $50.00 iTunes cards and call him back and he can fix it. Is this leg… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,580 satisfied customers
Is there a way to find out a phone number that was used to
is there a way to find out a phone number that was used to download an iTunes gift card? when my friend went to download, he said it had already been redeemed and I had just bought it that day. … read more
Josh
Josh
9,463 satisfied customers
I just had a phone call in which I was told that my windows
I just had a phone call in which I was told that my windows security was " turned off". Finally I told him that I had aMac. HE started to tell me how to fix it.Iasked for the company web site,he said … read more
SladeV
SladeV
Associate Degree
108 satisfied customers
I have an ipad air 2 and in Safari got a message that my system
I have an ipad air 2 and in Safari got a message that my system may be infected. It says my internet access has been blocked to protect me and advised me to call the certified Tech Support Office at 1… read more
Ashik
Ashik
Mac Technician
Master's Degree
16,716 satisfied customers
Ipad Air: I was on line & a pop up appeared so I touched the
Ipad Air: I was on line & a pop up appeared so I touched the X in order to get rid of the pop up & this message appeared on my screen: ****WARNING!! IOS Crash Report*** Due to a third party applicatio… read more
Ashik
Ashik
Mac Technician
Master's Degree
16,716 satisfied customers
Hi this is an iPhone question - when I accepted the IOS upgrade
Hi this is an iPhone question - when I accepted the IOS upgrade they lost all my contacts. I have been to the Genius Bar at my local Apple Store and I have called in for phone help 3 times. Today, the… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,431 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

2,979 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,580 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Kamil Anwar

Kamil Anwar

Mac Support Specialist

683 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Techie_Ben

Techie_Ben

Software Engineer

310 satisfied customers

10+ years in hardware/software experience

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x