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I forgot my Apple ID and password. I cannot remember

Customer Question
I forgot my Apple...

I forgot my Apple ID and password

Technician's Assistant: When did you last change your password ***** Apple ID?

I cannot remember

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No, thanks

Submitted: 4 months ago.Category: Mac
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Answered in 8 minutes by:
3/17/2018
Mac Support Specialist: Jamie Macko, Computer Engineer replied 4 months ago
Jamie Macko
Jamie Macko, Computer Engineer
Category: Mac
Satisfied Customers: 207
Experience: Network Engineer
Verified

Hello,

Thank you for your question. My name is ***** ***** I am happy to assist youtoday.

If you forgot your Apple ID

Use these steps to find your Apple ID.

Try a different email address:

Usually, your Apple ID is your email address.*First, try signing in with all prior email addresses that you might have usedas an Apple ID.

Use your Apple ID account page:

  1. Go to your Apple ID account page (https://appleid.apple.com/#!&page=signin) and click Forgot Apple ID or password.
  2. When you're asked to enter your Apple ID, click Forgot Apple ID.
  3. Enter your first name, last name, and email address. If you enter the wrong email address, you can try again with a different one.

    Also you can see if you're already signed in with your Apple ID

You may already be signed in on one of your Appledevices. View the Apple ID that you're using for these services:

From your iPhone, iPad, or iPod touch:

  1. Tap Settings > [your name] > iTunes & App Store. On iOS 10.2 or earlier, tap Settings > iTunes & App Store
  2. Tap Settings > [your name]. On iOS 10.2 or earlier, tap Settings > iCloud
  3. Tap Settings > Messages > Send & Receive
  4. Tap Settings > FaceTime
  5. Tap Settings > Mail, Contacts, Calendars

9. Fromyour Mac or PC:

  1. Select Apple menu > System Preferences, then click iCloud
  2. Open Mail, then select Mail > Preferences, then click Accounts
  3. Open Calendar, then select Calendar > Preferences, then click Accounts
  4. Open FaceTime, then select FaceTime > Preferences, then click Settings
  5. Open Messages, then select Messages > Preferences, then click Accounts

15. If you find your Apple ID, but still don't remember your password, reset your password.

I hope this helps you. Please let me know if you have any further questions.

If this helps, please rate me 5 Stars!

Thanks,

Jamie

Ask Your Own Mac Question
Mac Support Specialist: Jamie Macko, Computer Engineer replied 3 months ago

Hello,

Did these steps work for you? Or did you need some further assistance/troubleshooting with this issue?

Let me know when you have the chance.

Thanks,

Jamie

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