Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Tryin to get directv now back on lines. Says I need to
Tryin to get directv now back on lines. Says I need to update iTunes password. I don't even use it. … read more
Sheri
Sheri
Bachelor's Degree
820 satisfied customers
Can not get into iTunes to purchase help for word games.
Can not get into iTunes to purchase help for word games … read more
Jon
Jon
Mac Enthusiast
Bachelors Degree
960 satisfied customers
My iTunes account has been hacked when I try to log in to
My iTunes account has been hacked when I try to log in to get help it says my account has been locked and asks for my social sec. # and credit card info. I don't want to put that info in when I don't … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,882 satisfied customers
I'm not sure who I need to talk to. I purchased an in game
I'm not sure who I need to talk to. I purchased an in game item for $1.99 but iTunes charged $34.60. What do I need to do or talk to. … read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
Information Technology
395 satisfied customers
First off I can't remember the password for my iPad. Second
First off I can't remember the password ***** my iPad. Second I'm trying to clean the iPad because I'm giving it away to someone. … read more
Cris
Cris
3,481 satisfied customers
I got a new iPad and set it up with my I'd and password
I got a new iPad and set it up with my I'd and password ***** when I tried to purchase from I tunes it gave me a totally different I'd not mine. I tried to restart it but it would not let me in I don'… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,848 satisfied customers
How do I sign up to the ITunes Store? I don't know. I am
I don't know. I am trying to sign up to rush Limbaugh and it says. can't connect to iTunes Store so I assume I am not signed up for itunes … read more
Jason Jones
Jason Jones
AAS Information Technology
11,435 satisfied customers
I am trying to make an in-app purchase but it says purchase
I am trying to make an in-app purchase but it says purchase cannot be completed. Go to www.apple.com/support/iTunes/ww/. I have tried but nothing works. … read more
David L
David L
Bachelor's Degree
5,397 satisfied customers
New iPad, old one died, would not charge. Now I can play
New iPad, old one died, would not charge. Now I can play same games on new iPad but can't buy chips, etc. says I must sign up with iTunes but not able to complete … read more
Josh
Josh
It Support Specialist
Associate Degree
7,352 satisfied customers
I want to cancel any purchases in iTunes games. I don't
I don't know, my 6 year old granddaughter purchased a lot of games not knowing that they would be charged … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I just upgraded my iPad and it won't let me in without the
I just upgraded my iPad and it won't let me in without the pass code to open it and it is locked … read more
Cris
Cris
3,481 satisfied customers
My iPad 2 is disabled I forgot my passcode, Never only had
Do I have to have a Mac to reset the iPad....I don't… read more
Cris
Cris
3,481 satisfied customers
When I try to login to iTunes, it says I can't login because
When I try to login to iTunes, it says I can't login because my account isn't connected with an iTunes provider. This is a new iPad Pro and I want to sync with my old iPad. … read more
Justin Johnson
Justin Johnson
Owner
3,237 satisfied customers
I got into big trouble from my husband for using my credit
Hi! I got into big trouble from my husband for using my credit card for buying points for the game I play on my iPad. I bought a iTunes card today and I don't know how to use it on the game I am addic… read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
868 satisfied customers
I have an apple ipad and I had problems so I had to delete
I have an apple ipad and I had problems so I had to delete everything on the ipad games ,pictures, etc and start over. My favorite game was on the Ipad which I lost. I diownloaded the game Jewel Match… read more
Chris Lindsey
Chris Lindsey
IT University
148 satisfied customers
I purchased two new games for my iPad, but when I try to install
I purchased two new games for my iPad, but when I try to install them it just says waiting or loading forever. I have tried deleting and reinstalling and the same thing happens… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
my daughter purchased an ipod 2nd generation from my neice
my daughter purchased an ipod 2nd generation from my neice we need to reregerster it in my daughters name how do i do this… read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
7,755 satisfied customers
i am trying to register/activate my new ipad. I have itunes
i am trying to register/activate my new ipad. I have itunes 9.1 already but everytime I try to get the registration page up,nothing happens.The ipad is still showing the 'connect to itunes symbol. Wha… read more
Ashik
Ashik
Master's Degree
9,451 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x