Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I can’t locate remember my password. 1 month ago,

Customer Question
I can’t locate remember...

I can’t locate remember my password.

Technician's Assistant: When did you last change your password ***** Apple ID?

1 month ago, approximatly.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I don’t think so.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No thank you.

Submitted: 4 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 35 minutes by:
3/17/2018
Mac Support Specialist: Suhasini Velu,
 replied 4 months ago
Suhasini Velu
Category: Mac
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
Before we proceed with any troubleshooting, please let me know your email address registered with apple.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I have an iPad that I haven't used for several months now I
I have an iPad that I haven't used for several months now I want to use it but I don't know the 6 number password. What can I do. Is it possible to erase everything except pictures and start? … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,164 satisfied customers
Can't remember my Apple ID and password for my ipad. I think
Can't remember my Apple ID and password ***** my ipad … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,164 satisfied customers
I know my Apple ID I just can't remember the password I have
I know my Apple ID I just can't remember the password ***** have it written down somewhere I can't seem to find a book that it's written noon. It's asking me to put the phone number I had associated w… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I can't get my iPad to activate due to the fact this is a
I can't get my iPad to activate due to the fact this is a second hand item, I don't remember exactly what my passwords were due to my TBI. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I forgot my password. I want to get a new password.I can't
I don't remember ? 3 months ago at the store in Mashpee Commons. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I can't remember my appleid password. I can't remember, but
I am an 86 year old man, and easily intmidated by computers.… read more
Mr.Med
Mr.Med
1,186 satisfied customers
My I phone 7 plus was lost but on my new I phone 8 plus I
My I phone 7 plus was lost but on my new I phone 8 plus I know it's location but can't remember the two factor passcode. I am totally not computer savvy and I think I accidentally put my new phone in … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have issues with my iPad l can't get into my email and I
I have issues with my iPad l can't get into my email and I don't remember my password ***** email are blocked to the page google connection … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I'm having a problem with my Apple iPad air2 when I got it 4
I'm having a problem with my Apple iPad air2 when I got it 4 years ago my email was with hotmail so my Apple ID account was created with that email.2 years ago I changed my email to Outlook.Everything… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I can't remember my Apple ID or password. What do I do? I
I can't remember my Apple ID or password. What do I do? I have a code for revising but nothing seems to work. My code for revising was 17745 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I can't remember my apple password. Is hasn't been ago
Is hasn't been long ago within the last few weeks but it say my account is locked … read more
Jon
Jon
Bachelors Degree
698 satisfied customers
I can't remember my Apple ID. Keeps telling me to request
I can't remember my Apple ID. Keeps telling me to request recovery and taking several days … read more
Elgin Vega
Elgin Vega
IT Consultant
Science Bachellor
133 satisfied customers
I need help with getting a new password. I can't remember
Yes! I have set it one or two times and it never works. I want to do my taxes and many other things but it won't accept my password… read more
Suhasini Velu
Suhasini Velu
640 satisfied customers
I can not use my new apple I pad because I can't remember my
I can not use my new apple I pad because I can't remember my password ***** HELP … read more
Mr.Med
Mr.Med
1,186 satisfied customers
I can't remember my Apple ID password. I can't remember
I can't remember exactly. I don't think it was too long ago. … read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
I forgot my Apple ID password. It's been I awhile, months
It's been I awhile, months ago, the person at the phone store helped me but now I have a new phone and I don't remember it … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I can't enter a correct password for I-tunes, app store.
I can't enter a correct password ***** I-tunes, app store … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I can't remember my Apple ID password. A month ago about. No
I can't remember my Apple ID password JA: When did you last change your password ***** Apple ID? Customer: A month ago about JA: Did you try resetting through Apple's online account reset tool? Custom… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x