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I need to retrieve my password for my Apple ID. I year ago?

Customer Question
I need to retrieve...

I need to retrieve my password ***** my Apple ID

Technician's Assistant: When did you last change your password ***** Apple ID?

I year ago? I guess.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

The damned system has locked my Apple ID for security reasons. I've been trying to set up my new Apple tv 4k, without success. the damned process has been driving me crazy!

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I'm too frustrated and confused to even answer that question!

Submitted: 4 months ago.Category: Mac
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Answered in 1 hour by:
3/17/2018
Mac Support Specialist: Harry, Computer Hardware Engineer replied 4 months ago
Harry
Harry, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2,600
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
No
Mac Support Specialist: Harry, Computer Hardware Engineer replied 4 months ago

OK thank you

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Category: Mac
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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