Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

For got password for my apple id. Iphone s5. Just got today.

Customer Question
For got password *****...

For got password ***** my apple id

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Iphone s5

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Just got today. It a replace

Submitted: 4 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Customer reply replied 4 months ago
She got iphone 5se
Customer reply replied 4 months ago
Dont remember password ***** already had apple id
Answered in 17 minutes by:
3/17/2018
Mac Support Specialist: Jon, Mac Enthusiast replied 4 months ago
Jon
Jon, Mac Enthusiast
Category: Mac
Satisfied Customers: 777
Experience: Data Systems Analyst for a School District
Verified

Hello, my name is ***** ***** thank you for your question. I am reviewing it now and will reply again in a moment.

Ask Your Own Mac Question
Mac Support Specialist: Jon, Mac Enthusiast replied 4 months ago

If you feel that you have forgotten your Apple ID password, please go to https://iforgot.apple.com/password/verify/appleid and type in your Apple ID and continue. Apple will then provide you with an option to reset your password ***** by email, security questions, text message, etc.

Then once you have the password ***** you can try and sign into the iphone. If it does not work right away, you can try and restart the iphone and make sure you are connected to wifi.

If you have any questions along the way, please let me know.

If I have helped in any way, please consider to rate my services with the stars next to my name as it helps others know I am here to help.

If for some reason you still need help, please do not rate my services in a negative way but instead just let me know what happened or what did not work and I will continue to help you troubleshoot the issue.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jon Your Own Question
Jon
Jon
Jon, Mac Enthusiast
Category: Mac
Satisfied Customers: 777
777 Satisfied Customers
Experience: Data Systems Analyst for a School District

Jon is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I need to reset my account information on an iphone 5se.
I need to reset my account information on an iphone 5se … read more
Ariel Yuson
Ariel Yuson
Bachelor of Science in Computer Engineering
1 satisfied customers
I have Iphone 7 plus. Actually its my daughters' phone. We
actually its my daughters' phone. We try to access and change her apple ID in Icloud, and it does not recognize her password. We may have the wrong password, and we do not find a way to get into her icloud without it. what can we do> … read more
Don Williams
Don Williams
BS
15 satisfied customers
Gave my mother my old iPhone 4s. It tried to update and now
Gave my mother my old iPhone 4s. It tried to update and now says it needs to be activated. She doesn't remember her iCloud account and password. Had to get her phone transferred back to her old flip p… read more
Jon
Jon
Mac Enthusiast
777 satisfied customers
I'm going threw a divorce and my ex took my iPhone 7 it was
Ok I'm going threw a divorce and my ex took my iPhone 7 it was on at&t ok know I got a iPhone 8 on Verizon how can I get my my pictures and stuff out of the cloud when I don't have email or password *… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
My 12 year old locked herself out of her iphone 6 and does
My 12 year old locked herself out of her iphone 6 and does not remember her password ***** email for that matter … read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
My 12 year old locked herself out of her iphone 6 and does
My 12 year old locked herself out of her iphone 6 and does not remember her password ***** email for that matter … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I don't have the Apple ID and password of old iPhone to take
I don't have the Apple ID and password ***** old iPhone to take the activation lock away … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My wife's iPhone had to have a factory reset and now she
My wife's iPhone had to have a factory reset and now she can't remember her apple password … read more
Cris
Cris
60 satisfied customers
Bought an iPhone 6 from a friend.cannot get it activated it
Bought an iPhone 6 from a friend.cannot get it activated it keeps coming up the owner has used find my iPhone to link it to their Apple ID.she gave us her password ***** username but it will not work … read more
Cris
Cris
60 satisfied customers
My daughter gave my wife and I an Iphone 8 for Christmas.
My daughter gave my wife and I an Iphone 8 for Christmas. Today when I turned it on it said a new operating system was available. It was installed but when I tried to open the phone it asked me for my… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
My daughter forgot her email ID AND apple ID but remembers
My daughter forgot her email ID AND apple ID but remembers the password. We just unlocked her phone and reset it in the process of restoring it and are stuck. How can we get the ID and email address t… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Trying to work with my I phone 5se cant load apps as wants
trying to work with my I phone 5se cant load apps as wants my password ***** icloud which I loaded this morning and must have forgotten. have tried to change it but it still wont work need help … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
My granddaughters iphone 5c was lost almost a year then it
My granddaughters iphone 5c was lost almost a year then it was found, but we cannot remember her password. I have already had it fixed from the disabled part when we entered the wrong name and passcod… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I can t remember my apple and can t reset it, I t know its a
no just got a new phone and called apple didn t get e mail and tried on a web site … read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
My daughter Brighton forgot her apple ID and password to her
My daughter Brighton forgot her apple ID and password ***** her phone. What do we do to get back into?… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I need to erase everything on my wife's iPhone. She can't
I need to erase everything on my wife's iPhone for resale. She can't remember password. Can you help Larry Fletcher… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
973 satisfied customers
I have an iPhone and also an ipad .. My son got an ipad for
I have an iPhone and also an ipad .. My son got an ipad for Xmas and I got him onto my apple I'd the same as mine .Unfortunately when he went to stay with his mum my ex she was able to see messages th… read more
Cris
Cris
60 satisfied customers
1) try to update apps 2) asks for password XXXXX account (account
1) try to update apps 2) asks for password XXXXX account (acc. setup as aol ) 3) after entering password; notice is received " there is already an Apple ID setup for this account" Thanks for your help… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x