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I have been lock out of my account and have been waiting for…

Customer Question
I have been lock...

I have been lock out of my account and have been waiting for a release for three day and n0othin I neeed my phone

Technician's Assistant: When did you last change your password ***** Apple ID?

About 3 0r 4 mo ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Don't know how ot do that

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

No thank you very much

Submitted: 5 months ago.Category: Mac
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Customer reply replied 5 months ago
my phone will not hold a charge so I am trying to change to another I phone 5 s
Answered in 3 minutes by:
3/16/2018
Mac Support Specialist: Karthik, Mac Enthusiast replied 5 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Karthik, Mac Enthusiast replied 5 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the apple ID? So that we can go ahead and check what are the reset option available.

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Customer reply replied 5 months ago
Customer reply replied 5 months ago
I cannot afford that much
Mac Support Specialist: Karthik, Mac Enthusiast replied 5 months ago

Offers you see for Remote Assistance or Phone Calls are not me recommending them, it is this website. I am more than happy to accept your request for one, but you don't have to. Can I have the trusted phone number which ends with ‎(•••) •••-••34?

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Customer reply replied 5 months ago
sorry guess I didn't get enough for my money
Mac Support Specialist: Karthik, Mac Enthusiast replied 5 months ago

You already paid for the service, Offers you see for Remote Assistance or Phone Calls are not me recommending them, it is this website. I am more than happy to accept your request for one, but you don't have to.

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Mac Support Specialist: Karthik, Mac Enthusiast replied 5 months ago

Could you please provide me the trusted phone number which ends with ‎(•••) •••-••34?

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Customer reply replied 5 months ago
no thank you I cannot afford that amount
Customer reply replied 5 months ago
I was only supposedto pay 5.00 for a free trial
Mac Support Specialist: Karthik, Mac Enthusiast replied 5 months ago

You can contact JustAnswer's Customer Service for payment related question by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support or You can also reach them via Phone: 1-***-***-****

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Mike
Mike, Mac Medic
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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