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I have lost all of my music on my playlist but, that is not…

Customer Question
I have lost all...

I have lost all of my music on my playlist but, that is not the real situation I have...

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

My IPhone

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

The unfortunate part is i purchased a new IPhone and I have my wife's Apple ID and I don't want that because I believe this is where the problem lies!!

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I want my music restored and I want my own Apple ID....

Submitted: 4 months ago.Category: Mac
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Answered in 1 minute by:
3/16/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 4 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,470
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about playlist. I've only just come online now and would like to assist you with your question.

Do you have Apple Music?

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Customer reply replied 4 months ago
give me secure remote assistance
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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