Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I got a new iPad and set it up with my I'd and password
I got a new iPad and set it up with my I'd and password ***** when I tried to purchase from I tunes it gave me a totally different I'd not mine. I tried to restart it but it would not let me in I don'… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I lost my iPhone 8 they sent me a new one under insurance I
OK I lost my iPhone 8 they sent me a new one under insurance I found my last iPhone ate and I'm trying to activate it and I can't remember my password ***** my iCloud because I don't have the other ph… read more
Justin Johnson
Justin Johnson
Mac Genius
3,078 satisfied customers
The screen shows: My screen shows “Can't connect to the
My screen shows “Can't connect to the account “Strong Incentives Email” I've changed to a new password & that doesn't work by “updating a new password” I've a 5 year old Apple Desktop & a 6S IPhone. … read more
Justin Johnson
Justin Johnson
Mac Genius
3,078 satisfied customers
In Settings Apple ID I can't open my options (first three
Hello. In Settings Apple ID I can't open my options (first three options). They freeze. I know my I'd and password. When I try to download a free app and put my password. The screen freezes also … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
139 satisfied customers
I'd like to know if it is possible for my text messages to
Hello! I'd like to know if it is possible for my text messages to be printed out on paper … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
139 satisfied customers
I can't remember my Apple ID password.? What can I do I'm
I can't remember my Apple ID password.? What can I do I'm unable to get back into my iPhone 8 after an update … read more
Mr.Med
Mr.Med
1,292 satisfied customers
I can't remember my password to get more apps. I'm not sure
Yes. What if I can't get to apples online account. I've tried but cant… read more
Moses C
Moses C
Bsc
903 satisfied customers
I'd disabled. New iPad pro. I just picked it up yesterday,
I just picked it up yesterday, technician had my id wrong , took two tries to correct it. I have changed my password ***** times and still can't access certain tabs like hurl app and apple store … read more
NOORUL AMEEN
NOORUL AMEEN
Bachelor's Degree
2 satisfied customers
I have an iTunes account that my son set up yrs ago under
I have an iTunes account that my son set up yrs ago under one I'd. I've been using another iTunes account under my own user I'd on my iPhone. My adult son had work product on his iTunes that was set u… read more
Harry
Harry
2,219 satisfied customers
Gave my grandson my old iPad. They need the original
Gave my grandson my old iPad. They need the original password ***** get into it. I can't remember what it was. I keep them all and when something is replaced like the new iPad I scratch out the old on… read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
Am unable to log in because I forgot my password. IPhone 6S.
Am unable to log in because I forgot my password JA: What device or product does this involve? Customer: iPhone 6S JA: What Operating System (OS) are you running on your iPhone? Customer: IOS ? JA: Ho… read more
Thomas Kline
Thomas Kline
IT support Analyst
Associate of Applied Science
6 satisfied customers
My iPhone 6s got smashed. I now have an iPhone 7. I can't
My iPhone 6s got smashed. I now have an iPhone 7. I can't get any music, can't sign into Wi-Fi and can't get any of my pictures. Could I take out the SIM card from my old phone and insert it in this o… read more
Eric Ewing
Eric Ewing
University IT Manager
203 satisfied customers
My Apple ID for the App Store & ITunes has been reset to my
My Apple ID for the App Store & ITunes has been reset to my old Apple ID that doesn't exist anymore so I can't update any of my apps. … read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
Can't log in. Need to recover my password. IPhone 6s. Where
Can't log in JA: What device or product does this involve? Customer: Need to recover my password JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: iPhone 6s JA:… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I can't remember my Apple ID and it is based on an old
I can't remember my Apple ID and it is based on an old email., I'd like to update all of it. I kept erasing part and I might have been hacked... … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
My son updated software and last night when phone was
My son updated software and last night when phone was charging my phone when to activation lock not my request and I can not remember password ***** what I thought was Apple ID does not seem to work … read more
Justin Johnson
Justin Johnson
Mac Genius
3,078 satisfied customers
Brand new iPhone 6s+ purchased yesterday will not allow me
Brand new iPhone 6s+ purchased yesterday will not allow me to get into my account. Even changed the password. Can't open iCloud therefore can't load pictures, apps, can't use iMessage, etc. I get to t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Just changed my password and forgot what it is. Changed
no...just need access to my apple iPhone but forgot password… read more
Benjamin Nichols
Benjamin Nichols
Computer Systems Administrator
Bachelors of Science
19 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x