Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I am trying to cancel an Apple ID on my mother in laws
I am trying to cancel an Apple ID on my mother in laws phone, deceased now for 5 years and set up my father in law with his own account without losing all the pictures and data … read more
Senthil
Senthil
Sr. IT Analyst
BE
7 satisfied customers
We just signed out of the cloud on my daughters ipone 6plus
We just signed out of the cloud on my daughters ipone 6plus and she reset her phone. she keeps getting the error message that iphone can not be activated … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
10 satisfied customers
I have an IPhone 6 that was set up for me by my Grand
I have an IPhone 6 that was set up for me by my Grand Daughter and I was wondering if I delete her email for iTunes & Apps that's in my phone will I loose all the music I purchased. Some of the music … read more
ZAID ALAMRO
ZAID ALAMRO
Masters
4 satisfied customers
Trying to unlock a forgotten passcode for an iPhone 7 plus.
trying to unlock a forgotten passcode for an iPhone 7 plus … read more
Josh
Josh
It Support Specialist
Associate Degree
5,165 satisfied customers
Gave my mother my old iPhone 4s. It tried to update and now
Gave my mother my old iPhone 4s. It tried to update and now says it needs to be activated. She doesn't remember her iCloud account and password. Had to get her phone transferred back to her old flip p… read more
Jon
Jon
Bachelors Degree
789 satisfied customers
Forgotten password. Don't remember. The phone I am taking to
The phone I am taking to you about is my Mother in law's. I am contacting you on my phone. Should we contact you using her phone?… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I have recently switched phones due to water damage on my
I have recently switched phones due to water damage on my previous phone. Nothing on my current Apple ID was backed up to cloud so I ha e lost thousands of pictures info notes etc. I think it may have… read more
Richard Freese
Richard Freese
Computer Security Officer
BSBA
25 satisfied customers
My granddaughter forgot her iCloud I'd and password to her
My granddaughter forgot her iCloud I'd and password ***** her iPad mini so it's locked. And I won't ! know how to get it to work again. … read more
Cris
Cris
63 satisfied customers
My mother has locked herself out of her account her password
My mother has locked herself out of her account her password ***** email account her iCloud everything … read more
Justin Johnson
Justin Johnson
Mac Genius
3,061 satisfied customers
My wife lost her iPhone today. She doesn't know her Cloud
My wife lost her iPhone today. She doesn't know her Cloud back-up password ***** she has never backed up her phone. Does the phone automaticly back-up, even if she didn't know it was doing it? … read more
Jon
Jon
Bachelors Degree
789 satisfied customers
I bought 2 new new iPhone X last night at the Apple Store.
I bought 2 new new iPhone X last night at the Apple Store. One for me and one for my girlfriend. Mine set up fine...she couldn't set up her AOL mail becasue she could not rememebr her AOL account pass… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I purchase iPad a year ago tru T-Mobile, It's an iPad mini,
I purchase Ian iPad a year ago tru T-Mobile JA: What kind of computer do you have? Customer: It's an iPad mini JA: Have you installed any updates recently? Customer: My daughter 6 years old put an App… read more
Josh
Josh
It Support Specialist
Associate Degree
5,165 satisfied customers
My daughter just plugged her phone into her Mac and somehow
My daughter just plugged her phone into her Mac and somehow the phone seems to have restored to several years ago. She recently just got the iPhone 7 a couple of weeks ago. This happened when she plug… read more
Justin Johnson
Justin Johnson
Mac Genius
3,061 satisfied customers
My friend has an IPhone (I think the next to latest model) I
My friend has an IPhone (I think the next to latest model) I am not familiar with them at all. Anyway it crashed to black screen. She took it to the Apple Store and they told her it was just a screen,… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My daughters old phone used to belong to me and therefore
My daughters old phone used to belong to me and therefore still uses my apple id. How do I get her a separate apple ID/sign on, without losing all her music etc.… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
To Michelle only - I am going to get my wife the new IPhone
To Michelle only - I am going to get my wife the new IPhone 6. She is worried that she will loose all her photos. When I got mine I had to "convince" them to transfer mine as they said they were not s… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
195 satisfied customers
I want to delete ICloud on my wifes IPad and reinstall Icloud
I want to delete ICloud on my wifes IPad and reinstall Icloud on her IPad with my apple ID because I have the max I cloud storage amount and she does not have enough. She has appx 30g Photos and video… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
470 satisfied customers
I was trying to download the new aps for my wife's iphone,
I was trying to download the new aps for my wife's iphone, using my acct at itunes as she does not have an itunes acct. It downloaded but now her phone is the same as mine, she lost all her informatio… read more
Cris
Cris
63 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x