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Can't turn top bar menu on. Not sure. Not very technical…

Customer Question
Can't turn top bar...

Can't turn top bar menu on

Technician's Assistant: When was the last time you updated the Operating System (OS) on your Apple device?

Not sure

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not very technical adept

Submitted: 5 months ago.Category: Mac
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Answered in 5 minutes by:
3/16/2018
Mac Support Specialist: Ashik, Mac Technician replied 5 months ago
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 12,434
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

On what device do you have this issue?

And on what app?

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Customer reply replied 5 months ago
computer; no app
Mac Support Specialist: Ashik, Mac Technician replied 5 months ago

Is it an Apple Mac or Windows PC?

Please explain the issue a little more

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