Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Pass word. Months several

Customer Question
Pass word Technician's Assistant:...

Pass word

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

Months several

Submitted: 5 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 1 minute by:
3/16/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 5 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,712
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about yahoo. I've only just come online now and would like to assist you with your question.

What are all the things you have done to try and recover your password? I only ask to make sure you are not having to overlap steps again that you have already done.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I need a new apple pass word. Someone messed with my I pad
Someone messed with my I pad and changed my pass word and I did not know it she was mad at me I have been trying for over 2 months … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Forgot pass word. I ipad. I dontknow. I tried my pass word
i tried my pass word that we changed a month. Ago and wrote it down and move and can't find it. … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,319 satisfied customers
How can i force on my i pad i forgot my pass word. About a
how can i force on my i pad i forgot my pass word JA: When did you last change your password ***** Apple ID? Customer: about a month ago JA: Did you try resetting through Apple's online account reset … read more
Justin Johnson
Justin Johnson
Mac Genius
2,712 satisfied customers
I want to change my pass word. 1-2 months ago for my ipad
1-2 months ago for my ipad and also my apple pass word … read more
Justin Johnson
Justin Johnson
Mac Genius
2,712 satisfied customers
I forgot my pass word to my apple phone. i cannot get into
I forgot my pass word to my apple phone. i cannot get into my phone … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I don't remember my password for the Apple phone do you need
i don't remember my password ***** the Apple phone do you need the ## ? … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Trouble resetting my password for apple. A year ago. Many
Yes many many many many many times through several months. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
My iPhone got wet and is not workings. All my pass words are
My iPhone got wet and is not workings . All my pass words are in the phone, and I forgot mu apple pass word. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have forgotten my gmail pass word. How can I recover it so
I have forgotten my gmail pass word. How can I recover it so I could excess my mail? … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I NEED TO CHANGE MY PASS WORD. I HAVE A NEW SERVER. ONE
i NEED TO CHANGE MY PASS WORD. I HAVE A NEW SERVER … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Lost Apple password for [email protected] Not sure, several
Lost Apple password ***** [email protected] JA: When did you last reset your username and password? Customer: Not sure, several months, just up graded phone JA: Have you installed any updates recently? C… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,940 satisfied customers
Reply to Josh: All I know is that there is a main one with
Reply to Josh: All I know is that there is a main one with Apple that was setup when I bought the iMAC. I'm have no idea what it is for. The secondary one that was reset recently for $42. needs to be … read more
Johnny  Mack
Johnny Mack
Bachelor\u0027s Degree
357 satisfied customers
hello i am having problems with Mail. photos from iphoto
hello i am having problems with Mail. photo's from iphoto won't send because Mail doesn't recognise my pass word. i went into prefferenses and changed the pass word but Mail won't recognise any pass w… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I cannot access my e-mail, it asks to enter pass word for
I cannot access my e-mail, it asks to enter pass word for Account "Mac" the mobile me IMAP server "mail.mac.com" rejected the pass word for user "daflower" I enter my pass word that I just changed and… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
We have an 3G iphone which displays an iphone is disabled,
We have an 3G iphone which displays an "iphone is disabled, connect to itunes" message. The phone was our 18 y/o daughter's, who was killed in auto accident, 10-20-2011. She had a pass word for the ip… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
i have an apparently unresolveable (without human intervention)
i have an apparently unresolveable (without human intervention) problem logging into i tunes. i have changed passwords several times and can no longer get logged in. every time i rest the problem gets… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I have a Mac OS X Version 10.6.8. Sometimes when I add an
I have a Mac OS X Version 10.6.8. Sometimes when I add an appointment to my calendar only the first line appears in the box, even though there's plenty of space left. I can trick it by putting several… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
[1] Eliminate pop up window asking for the computer pass word
[1] Eliminate pop up window asking for the computer pass word when starting my computer. [2] Eliminate pop up window asking for my "key chain" pass word periodically when using my computer.… read more
Steve
Steve
Tech Support Consultant
Master\u0027s Degree
160 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x