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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8567
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I keep getting a pop up to verify my password and then I

Customer Question

I keep getting a pop up to verify my password ***** then I have to change my password ***** only get the pop up again.
JA: When did you last change your password ***** Apple ID?
Customer: I just got this phone yesterday and I have changed it 2 times last night and then two times today.
JA: Did you try resetting through Apple's online account reset tool?
Customer: No i have not. I need to be in the computer for that or can I do that from my phone.
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: No
Submitted: 8 months ago.
Category: Mac
Expert:  Justin Johnson replied 8 months ago.

Hi! Welcome to! I am Justin. I am sorry for the length of time you have been waiting. With that in mind are you still in need of assistance?