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I can't find my apple icon, in trying to get my printer to…

Customer Question
I can't find my...

I can't find my apple icon, in trying to get my printer to work prompt says to touch apple icon ?

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wirelessy

Technician's Assistant: When did you last update the printer driver software?

Yesterday

Submitted: 4 months ago.Category: Mac
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Answered in 3 minutes by:
3/16/2018
Mac Support Specialist: arsufi2002, Computer Support Specialist replied 4 months ago
arsufi2002
arsufi2002, Computer Support Specialist
Category: Mac
Satisfied Customers: 1,769
Experience: MCSE, RHCE, IBM System X Server Certified
Verified

Hello and welcome to Justanswer.

My name is ***** ***** I am sorry to hear that you have this issue. I look forward to assist you today with your question and provide the best solution possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.

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Mac Support Specialist: arsufi2002, Computer Support Specialist replied 4 months ago

May i know the device you are using?

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Customer reply replied 4 months ago
macOS High Sierra
Mac Support Specialist: arsufi2002, Computer Support Specialist replied 4 months ago

You can find the apple icon on the top left corner

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Mike, Mac Medic
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