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My mac book pro keeps coming up with the message - mail quit
my mac book pro keeps coming up with the message - mail quit unexpectedly and i can not open it. Can you help?… read more
David L
David L
Bachelor's Degree
5,339 satisfied customers
Have downloaded TurboTax 2016 several times with downloads
have downloaded TurboTax 2016 several times with downloads from TurboTax to my Mac Book Pro. Running Sierra 10.12. When opening I get a "TurboTax quit unexpectedly" error. TurboTax specialists say it … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
3,191 satisfied customers
My wives 2010 macbook pro is running 10.6.8 and Mail 4.6.
My wives 2010 macbook pro is running 10.6.8 and Mail 4.6. The computer 'crashed" or shut down when battery ran out. On re-starting when attempting to open Mail - you get the set up start up screen for… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
I have a MacBook Pro purchased around 2007. Model #A1226. It
I have a MacBook Pro purchased around 2007. Model #A1226. It has run flawlessly since I bought it. I bought a tablet several months ago, and have been using it exclusively. So, the Mac sat on a cool, … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
i receive recent e-mail on my iPad. These same e-mails do not
i receive recent e-mail on my iPad. These same e-mails do not go to my Mac Book Pro. I want to print one of the e-mails and am not able to do that unless it is on the Mac Book Pro… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,778 satisfied customers
recently changed from Gateway pc to MacBook Pro. Having a
recently changed from Gateway pc to MacBook Pro. Having a tough time getting set up. can you help. Thanks,Charles Bradford… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
why is my mac book pro so slow.. (more so since loading the
why is my mac book pro so slow.. (more so since loading the lion osx) The annoying 'rainbow wheel' comes up way too often when browsing web. my internet speed is very high so its not that. any answers… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have downloaded two books on my ipad 2 and get an error message
I have downloaded two books on my ipad 2 and get an error message "This page contains the following errors:error on line 1 at column 1; Document is empty error on line 1 at column 1; Encoding error. I… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have a macbook pro 2.2 4Mg Intel running Lion. The machine
I have a macbook pro 2.2 4Mg Intel running Lion. The machine was working fine until the other night when I was running of battery. I swapped the the battery around until both were run down and the com… read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
Ok so i have actually 2 problems on 2 different macs | this
Ok so i have actually 2 problems on 2 different macs :| this one is my mac book pro 17" core 2 duo2.4 GHz with 4 gigs of ram. I recently got rid of my linskys router and got an airport extreme :) movi… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have a mac book pro. Everything was working fine, until yesteday
I have a mac book pro. Everything was working fine, until yesteday when I tried to start up the computer. The white led light in on and I can hear the starting sound but the screen is balck and the ke… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
I have 2 computers an iMac with 10.4 and a mac book pro with
I have 2 computers an iMac with 10.4 and a mac book pro with 10.6 I recently got into time lapse photography for which you need quicktime 7 pro ( upgrade ) . This is on my iMac but I paid for the upgr… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
689 satisfied customers
I have an iBookG4 and in Septemberit will be 6 years old. Im
I have an iBookG4 and in Septemberit will be 6 years old. I'm using the mac email program and recently I've had trouble sending mail. A script comes up saying I've timed out. I also have an gmail acco… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a mac book pro my battery seems to be getting a hump
I have a mac book pro my battery seems to be getting a hump in the middle can not think of a better term it is not completely flat and I will have some trouble with my key board. I will be typing and … read more
The Mac Daddy
The Mac Daddy
High School or GED
83 satisfied customers
My Mac is OS X 10.6.3. I recently moved from Eudora Pro (which
My Mac is OS X 10.6.3. I recently moved from Eudora Pro (which is outdated and has no support) to Mac's Mail program, version 4.2. I have tried to use it, but the Inbox 1)does not give the names of th… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
hello! i have the new 15 inch mac book pro and recently i noticed
hello! i have the new 15 inch mac book pro and recently i noticed when i recharge my battery from draining out it only has about 2 hours of life showing even at 100% charged! whats doing on? is my bat… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
2,202 satisfied customers
Hello, I am trying to upgrade the OS on my G5 from Panther
Hello, I am trying to upgrade the OS on my G5 from Panther to Tiger in order to run the music software Cubase. I posted a question on this subject a few hours ago but have not yet received a reply. I … read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Just got back for a several day trip. Mac was off whole time.
Just got back for a several day trip. Mac was off whole time. For several months have been using both gmail and comcast with mac mail with no problem with either showing up in my inbox. Neither downlo… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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