Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My daughter in law created an imovie project for her
Hi, my daughter in law created an imovie project for her grandfather's funeral which they are traveling to at this time. Last night when she was exporting the project to her desktop into a folder as a… read more
Pete
Pete
Engineer
Bachelor's Degree
2,960 satisfied customers
Virus on my wife's macbook air. messing everything up. Dunno
virus on my wife's macbook air. messing everything up … read more
Justin Johnson
Justin Johnson
Owner
2,981 satisfied customers
Connected to wifi but cannot connect to internet. All other
reset modem / router. restarted computer. followed some other online tips to reset IP address, etc… read more
Justin Johnson
Justin Johnson
Owner
2,981 satisfied customers
Can't unblock plug in om my gov site, MacBook Air 2013 siera
can't unblock plug in om my gov site JA: What's the model and Operating System (OS) of your device? Customer: MacBook Air 2013 siera 10.12.6 JA: When did you purchase your macbook Air? What troublesho… read more
Jon
Jon
Bachelors Degree
839 satisfied customers
My Daughter has a little used mid 2013 MacBook Air. Never
My Daughter has a little used mid 2013 MacBook Air. Never connected to a printer. Leaving for college soon and wants to know if she can airprint from it? … read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
My phone updated during the night and now requires a pass
My phone updated during the night and now requires a pass code to open. I have not used a pass code in a long time and the last code that I did have will not work … read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
An airplay icon just appeared on the top of my macbook pro
Hi there. An airplay icon just appeared on the top of my macbook pro scree. i've had this computer for nearly 5 years. it's never been there before. it has an acct. attached to it: lorin444 have i bee… read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
using a mac i have been working on a power point presentation
using a mac i have been working on a power point presentation for over 3 hrs when it asked me if i wanted to "save" and i being brain dead said no.:( is there anyway to retrieve the work thru a recove… read more
Steve Herrod
Steve Herrod
Senior Customer Care Engineer
Master's Degree
685 satisfied customers
My daughter s psycho ex got on her icloud account using her
My daughter 's psycho ex got on her icloud account using her password XXXXX changed the password, wiped out the iPhone and the mac air. How can my daughter reset icloud without knowing password? And i… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My daughter needs a new mac. Shes a Senior at her university.
My daughter needs a new mac. She's a Senior at her university. What laptop should I purchase for her graduation gift? She uses the computer for photo editing, storage and internet.… read more
Danh
Danh
Bachelor's Degree
927 satisfied customers
I loaned my neighbor my older macpro. It was supposed to be
I loaned my neighbor my older macpro. It was supposed to be returned to me but now she won't give it back, I need to hack into that apple to make it so she can't use it. Any ideas?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,762 satisfied customers
When I turn on my Macbook I just get a gray screen with a folder
When I turn on my Macbook I just get a gray screen with a folder with a Question mark. How can I get to my normal screen?… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hello, I bought a new MacBook Air. I am giving my older
Hello, I bought a new MacBook Air. I am giving my older one to my daughter. How can I "clean" it easily? Specifically I want to empty the contacts and blank out all appointments in the calendar functi… read more
Ashik
Ashik
Master's Degree
9,356 satisfied customers
My daughter is working on her finals at UC Berkeley and her
My daughter is working on her finals at UC Berkeley and her macbook is malfunctioning - she has texted me this question: What do I do if the trackpad clicker won't work and the dock isn't showing up?… read more
Jason Jones
Jason Jones
AAS Information Technology
11,352 satisfied customers
Our Canon MP780 prints perfectly when connected to my MacBook
Our Canon MP780 prints perfectly when connected to my MacBook Pro, but when my daughter prints from her older MacBook the results are much different - black text prints as light grey. Any ideas on how… read more
Ashik
Ashik
Master's Degree
9,356 satisfied customers
My daughter spilled liquid (Juice I think) onto the keyboard
My daughter spilled liquid (Juice I think) onto the keyboard of her MacBook Pro. She shut it down immediately, and brought it to Apple. First they said it would cost $700 to fix, and then after openin… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
Need to wipe my MacBook clean - giving it to my daughter -
Need to wipe my MacBook clean - giving it to my daughter - as her MacBook has passed away. All my info is backed up, I'll use my old powerbook G4 until new operating system come out for me to purchase… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
PC to new Macbook transfer of files backed up on WD Passport, in PC format
I just bought my daughter a new Macbook, after her Dell laptop motherboard failed. She backed up her Dell to a WD Passport regularly and we have a current backup of her MS Word documents, photos, iTun… read more
Shawn
Shawn
Professor
Doctoral Degree
275 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x