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I spoke to a Microsoft technician the other day and he said…

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I spoke to a...

I spoke to a Microsoft technician the other day and he said i needed to get my mothers death certificate to be able to unlock my deceased mother's ipad.

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Submitted: 4 months ago.Category: Mac
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Customer reply replied 4 months ago
It is an IPad 4th gen
Answered in 14 hours by:
3/16/2018
Mac Support Specialist: Richard, Apple Software Engineer replied 4 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,237
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Is the device locked with an Apple ID? Or is it a 4-6 digit code it is requesting?

Please let me know

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