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I just received an email announcing that I will be charged
I just received an email announcing that I will be charged $12.99 for Spotify. This is absurd. I never listen to music. It looks like an official Apple communication but my Mail account says it comes … read more
Ashik
Ashik
Master's Degree
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I want to download DirecTv Now but don't remember my
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John T. F.
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I need to change my iCloud ID and Password to what my Apples
i need to change my iCloud ID and Password ***** what my Apples are. … read more
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David
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Bachelor's Degree
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I botched the password, Audrey. I have an iphone which I
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GeekGal
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I use iCloud email, I received an email message this morning
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Viet -MS Office Tech
Viet -MS Office Tech
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I am having the worst problem my icloud just wont accept my
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I forgot my apple iTunes password and my apple password for
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GeekGal
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I cannot complete my payment transaction. what to do?? It
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GeekGal
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Bachelors Degree
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Forgot my .mac password, email, apple .mac email, about 4 or
forgot my .mac password JA: What exactly are you having trouble accessing? Customer: email JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: apple .mac email JA: What have you tr… read more
GeekGal
GeekGal
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I used a program called Imazing and it took my ipad account
Hi. I used a program called Imazing and it took my ipad account and wiped my iphone clean and put all the ipad settings on iphone. I know I have a backup on my mac under the "library" however I can't … read more
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Hi there, I have an iCloud account but I dont know the password,
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Vinod Menon
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Mac Pro is in for repair, none of my Apple ID info is on my
Mac Pro is in for repair, none of my Apple ID info is on my (this) backup MacBook. The "get password" feature does not send email to either of my email accounts. Answering questions on the "get passwo… read more
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High School or GED
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I have a powerbook g4 running mac mail version 2.1.3 and my
I have a powerbook g4 running mac mail version 2.1.3 and my problem is that as of today (yesterday and last night it was fine) it won't get my email. It says "connection failed there may be a problem … read more
Mike
Mike
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I had a MobileMe account that was merged into iCloud, but I
I had a MobileMe account that was merged into iCloud, but I now have a confusing situation with IDs. My apple ID [email protected] with a password, but the apple ID that is listed for my iCloud account… read more
John T. F.
John T. F.
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Two Decades Field Experience
2,386 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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